Kendra Ramirez
Sparks
Summary
I am an open book ready to dive in deep to something serious and new. I love spending time with family and close friends building relationships everyday. My goal has been to help others in a way I can make a positive difference in people’s lives. Being something in my community has always meant a lot to me and being a defense attorney is my inspiration.
Overview
5
5
years of professional experience
Work History
Server
JJ’s Sushi
04.2025 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Coordinated food and beverage orders, maintaining accuracy and efficiency during peak hours.
- Assisted in training new staff on menu knowledge and service standards to enhance team performance.
- Managed cash register transactions accurately, balancing cash drawers at end of shifts.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Adapted quickly to changing menus and specials, providing informed recommendations to guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Smoothie Barista
Keva Juice
05.2022 - 12.2024
- Prepared high-quality smoothies and beverages following company recipes.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Assisted customers in selecting products to enhance their experience and satisfaction.
- Operated blending equipment efficiently, ensuring consistent texture and flavor of smoothies.
- Managed inventory levels, restocking supplies as needed to minimize downtime during peak hours.
- Provided training to new team members on beverage preparation techniques and customer service protocols.
Barista Shift Supervisor
Crazy Bean Coffee
03.2021 - 04.2022
- Supervised daily operations, ensuring high-quality beverage preparation and customer service.
- Trained new baristas in coffee brewing techniques and customer engagement strategies.
- Managed inventory levels, placing orders to maintain stock for peak service times.
- Implemented process improvements to enhance workflow efficiency during busy shifts.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
Education
No Degree - Criminal Justice/ Pre-Law
University of Nevada, Reno
Reynard, NVHigh School Diploma -
Edward C. Reed High School
Sparks, NV06.2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- High volume dining
- Service prioritization
- Professional appearance
Languages
American Sign Language
Limited Working
Timeline
Server
JJ’s Sushi
04.2025 - Current
Smoothie Barista
Keva Juice
05.2022 - 12.2024
Barista Shift Supervisor
Crazy Bean Coffee
03.2021 - 04.2022
No Degree - Criminal Justice/ Pre-Law
University of Nevada, Reno
High School Diploma -
Edward C. Reed High School