Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kendra Robertson

Providence,RI

Summary

Qualified Mental Health and CNA with solid background in mental health care. Successfully supported patients through crisis intervention and therapeutic techniques, fostering stable environment. Demonstrated strong communication and empathy in diverse settings, ensuring effective patient engagement and support.

Overview

12
12
years of professional experience

Work History

Mental Health Worker

Fellowship Health Resource
04.2023 - 03.2025
  • Documented client progress in confidential files.
  • Implemented crisis intervention plans to support client safety.
  • Developed and implemented activities to help clients develop social and independent living skills.
  • Monitored client progress and provided feedback to families and treatment team members.
  • Observed and monitored client behavior and responses to treatment.
  • Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.

Mental Health Worker

Corrigan Mental Health Center
06.2017 - 05.2022
  • Documented client progress in confidential files.
  • Collaborated with medical and clinical personnel to coordinate and implement client services.
  • Observed and monitored client behavior and responses to treatment.
  • Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
  • Implemented crisis intervention plans to support client safety.

Direct Support Professional

Rhode Island Coalition For The Homeless
03.2013 - 07.2017
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.

Education

Nursing Assistance

Crossroads of Rhode Island
06.2022

High School Diploma -

The Met High School
06.2006

Skills

  • Patient Advocacy
  • Progress Monitoring
  • Goal Development
  • Client Support
  • Conflict De-Escalation
  • ADL Assistance
  • Case Documentation
  • Medication Administration
  • Confidential Records
  • Patient Support
  • Crisis Intervention
  • Confidential records
  • Patient advocacy

Timeline

Mental Health Worker

Fellowship Health Resource
04.2023 - 03.2025

Mental Health Worker

Corrigan Mental Health Center
06.2017 - 05.2022

Direct Support Professional

Rhode Island Coalition For The Homeless
03.2013 - 07.2017

High School Diploma -

The Met High School

Nursing Assistance

Crossroads of Rhode Island