Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kendra Schell

Spearfish,SD

Summary

Reliable and upbeat, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

4
4
years of professional experience

Work History

Sales Associate

Who's Toy House
04.2023 - 08.2025
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Answered phones and took over the phone orders/payments.
  • Provided exceptional gift-wrapping services using various materials, including paper, tissue, and ribbon, in a high-volume, fast-paced retail environment.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Welcomed in customers and provided a friendly and welcoming environment.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Built relationships with customers to encourage repeat business.

Housekeeper

Canyon Lake Resort
03.2021 - 08.2024
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Returned emptied garbage receptacles to proper locations.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.

Education

No Degree - Applied Health Sciences

Black Hills State University
Spearfish, SD
01-2027

Stevens High School
Rapid City, SD
05-2025

Skills

  • Time management
  • Meeting deadlines
  • Teamwork and collaboration
  • Service oriented
  • Point of sale operation
  • Excellent people skills
  • Exceptional customer service
  • Multi-tasking strength
  • Problem-solving skills

Timeline

Sales Associate

Who's Toy House
04.2023 - 08.2025

Housekeeper

Canyon Lake Resort
03.2021 - 08.2024

No Degree - Applied Health Sciences

Black Hills State University

Stevens High School