Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Kendra Seibel

Dakota Community Bank and Trust
Bismarck
3
years of professional experience

Reliable customer service professional with strengths in active listening, problem resolution, and data entry. Experienced supporting banking clients, families, and children with calm communication and dependable care.

Work History

Customer Service Representative

2 Months
Dakota Community Bank and Trust | 08.2026 - Current
  • Assisted customers with deposit, withdrawal, transfer, and account inquiry transactions.
  • Guided customers through online banking enrollment, password resets, and digital payment setup.
  • Resolved account issues by researching discrepancies and coordinating follow-up with internal teams.
  • Processed account maintenance requests, including address changes, stop payments, and card replacements.

Nanny

2 Years 3 Months
Private Employer | 05.2024 - 08.2026
  • Planned educational activities, outdoor play, and developmental exercises supporting child growth.
  • Supervised daily routines, ensuring consistent safety, structure, and age-appropriate engagement.
  • Organized meals, nap schedules, and hygiene routines aligned with household expectations.
  • Communicated schedule updates, behavior concerns, and daily progress clearly with parents.

After School Care Assistant

2 Years 9 Months
BPRD | 08.2023 - 05.2026
  • Monitored client wellbeing, reported changes promptly, and followed care plans accurately.
  • Responded calmly to routine needs and urgent requests, ensuring reliable day-to-day assistance.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Facilitated communication between students, families, and management teams to maintain an open dialogue about ongoing care needs.

Education

High School Diploma

St. Mary's Central High School | Bismarck, ND

Skills

Customer service
Transaction management
Account management
Problem resolution
Critical thinking
Conflict resolution
Active listening

Accomplishments

  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.

Timeline

Customer Service Representative

Dakota Community Bank and Trust
08.2026 - CurrentRead More

Nanny

Private Employer
05.2024 - 08.2026Read More

After School Care Assistant

BPRD
08.2023 - 05.2026Read More

St. Mary's Central High School

High School Diploma
Read More
Kendra Seibel