Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kendra Shields

Kendra Shields

Dundalk,MD

Summary

Dedicated Medical Assistant with proven expertise in patient care and workflow optimization at Chase Brexton Health Care. Excelled in HIPAA compliance and EMR/EHR management, enhancing patient satisfaction and safety. Demonstrated compassion and efficiency, ensuring high-quality support in fast-paced environments. Skilled in phlebotomy and vital signs monitoring, contributing to improved clinical outcomes.

Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.

Overview

15
15
years of professional experience

Work History

Medical Assistant

Chase Brexton Health Care
03.2020 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.

Medical Assistant

Baltimore Medical System
10.2009 - 03.2020
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.

Education

Medical Assisting -

Allstate Allied Healthcare
Dundalk, MD
06.2006

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital signs monitoring
  • EMR / EHR
  • Phlebotomy
  • Procedure assistance
  • Compassionate
  • CPR
  • Immunization administration
  • OB/GYN procedures
  • Valid state driver's license
  • Reliable transportation

Timeline

Medical Assistant

Chase Brexton Health Care
03.2020 - Current

Medical Assistant

Baltimore Medical System
10.2009 - 03.2020

Medical Assisting -

Allstate Allied Healthcare
Kendra Shields