Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kendra Stuart

Waterville,OH

Summary

Dynamic leader with a proven track record at Marco's Pizza, excelling in customer service and staff supervision. Enhanced customer satisfaction and minimized stock discrepancies through effective problem-solving and decision-making. Skilled in retail operations and employee scheduling, consistently achieving cost reductions and optimizing team productivity.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Marco's Pizza
08.2024 - 11.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.

Shift Leader

Marco's Pizza
12.2023 - 08.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Pizza Delivery Driver

Marco's Pizza
04.2023 - 12.2023
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.

ICQA Warehouse Associate

Amazon
05.2021 - 03.2023
  • Kept track of inventory throughout the building
  • Counted, and picked products quickly and efficiently.
  • Conducted audits of products before sending them down for shipment

Machine Operator

NASG
05.2018 - 05.2021
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.

Assembly Line Worker

IAC Automotive
07.2016 - 05.2018
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Boxed, labeled, and transported items to support assembly operations.

Education

High School Diploma -

Electronic Classroom of Tomorrow
Columbus
06-2015

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Staff supervision
  • Retail operations
  • Employee scheduling
  • Cost reduction
  • Schedule oversight

Timeline

Assistant Manager

Marco's Pizza
08.2024 - 11.2024

Shift Leader

Marco's Pizza
12.2023 - 08.2024

Pizza Delivery Driver

Marco's Pizza
04.2023 - 12.2023

ICQA Warehouse Associate

Amazon
05.2021 - 03.2023

Machine Operator

NASG
05.2018 - 05.2021

Assembly Line Worker

IAC Automotive
07.2016 - 05.2018

High School Diploma -

Electronic Classroom of Tomorrow

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Kendra Stuart