Kendra Whittington
Evansville,IN
Summary
Adept at enhancing guest satisfaction and streamlining operations, I excelled at DFMWR by winning the Extraordinary Employee of the Quarter award. My expertise in billing and payment processing, combined with exceptional communication skills, significantly contributed to organizational growth. Trained in upholding health code standards, I consistently ensured a safe and welcoming environment for both staff and customers.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender/Server
Chilis
1617 Pleasoton Rd
03.2023 - 07.2023
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Operations Assistant
DFMWR
1735 Wright Ave
07.2020 - 12.2022
- Managed day-to-day department operations with effective workflow coordination.
- Solved problems timely and effectively, ensuring customer satisfaction awarding me with the Extraordinary Employee of the Quarter.
- Maintained snack bar by taking orders and cooking using proper health procedures.
- Managed bowling lanes and software to ensure proper function.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
- Supervised and trained new employees.
- Responsible for planning and maintaining party events without supervision.
Starbucks Barista
Target
Honolulu, HI
11.2019 - 04.2022
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved customer satisfaction.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other specialized equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Store Manager
Cricket Wireless AR
La Vernia, TX
05.2017 - 05.2018
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- increased customer satisfaction by helping with specific needs and wants.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
High School Diploma -
Seminole High School
Seminole, FL06.2013
Skills
- Guest Satisfaction
- Organizational growth
- Billing and Payment Processing
- Upholds Health code standard
- Team oriented
- Communication
- Punctual and reliable
- Problem-solving
Certification
Extraordinary Employee of the Quarter
Education
Seminole, FL
Contact
El Paso, TX 79904
Timeline
Bartender/Server
Chilis
03.2023 - 07.2023
Operations Assistant
DFMWR
07.2020 - 12.2022
Starbucks Barista
Target
11.2019 - 04.2022
Store Manager
Cricket Wireless AR
05.2017 - 05.2018
High School Diploma -
Seminole High School
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