Kendra Wood
Dayton,TN
Summary
Efficient Emergency Room Unit Clerk with experience in patient registration, customer service, and record keeping. Strengths lie in competence in multitasking under pressure, providing critical support to medical staff, and ensuring smooth operation of emergency departments. Demonstrated ability to improve process efficiency and contribute positively to patient care quality.
Overview
7
7
years of professional experience
Work History
Emergency Room Unit Clerk
Rhea Medical Center
Dayton, TN
12.2020 - Current
- Greeted patients and visitors in a courteous manner.
- Answered incoming calls and directed them to the appropriate personnel.
- Inputted data into computer system regarding patient information, treatments, medications.
- Maintained medical records according to HIPAA regulations.
- Responded promptly to requests from physicians or other staff members within the ER unit.
Teacher
Primrose Schools
Chattanooga, TN
03.2018 - 11.2023
- Developed and implemented lesson plans based on curriculum objectives.
- Maintained a safe and orderly learning environment for all students.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
Education
High School Diploma -
Rhea County High School
Evensville, TN05-2015
Skills
- Insurance Verification
- HIPAA Compliance
- Patient Registration
- Data Entry
- Customer Service
- Communication
- Continuous Improvement
- Keyboarding
References
- Amanda Johnson-Friend 423-435-3080
- Jocelyn Miles- Old Supervisor 423-856-0240
- Deanna Elsea- Friend 423-762-6928
Timeline
Emergency Room Unit Clerk
Rhea Medical Center
12.2020 - Current
Teacher
Primrose Schools
03.2018 - 11.2023
High School Diploma -
Rhea County High School
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