Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kendra Dycus

Grand Bay

Summary

Dedicated to a team oriented workplace, looking to grow my career and step into a new journey of my life. I am hardworking and timely, making sure to always show up for myself and my team to my best abilities.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

Starbucks
Mobile, AL
07.2024 - Current
  • Supervised daily operations, ensuring efficient workflow and adherence to company policies.
  • Trained and mentored new team members on customer service standards and product knowledge.
  • Managed inventory levels, coordinating restocking efforts to meet customer demand.
  • Implemented quality control measures to maintain high standards of beverage preparation.
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
  • Conducted regular performance evaluations, providing constructive feedback to team members.

Customer Service Associate

Walgreens
Mobile, AL
07.2023 - 06.2024
  • Assisted customers with product inquiries and service issues to enhance satisfaction.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
  • Maintained cleanliness and organization of store displays to promote a positive shopping atmosphere.
  • Collaborated with team members to streamline operations and improve service efficiency.

Keyholder

Zumiez
Mobile, AL
02.2022 - 01.2023
  • Assisted in managing inventory levels, ensuring product availability for customers.
  • Supported sales team by maintaining visual merchandising standards and store presentation.
  • Operated point-of-sale systems efficiently, processing transactions accurately and quickly.
  • Collaborated with team members to enhance customer service and improve overall shopping experience.

Education

High School Diploma -

Alma Bryant High School
Irvington, AL

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff management
  • Inventory control and record keeping

Timeline

Shift Supervisor

Starbucks
07.2024 - Current

Customer Service Associate

Walgreens
07.2023 - 06.2024

Keyholder

Zumiez
02.2022 - 01.2023

High School Diploma -

Alma Bryant High School