Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kendrasia Boatwright

BUFORD,Georgia

Summary

I am a self motivated team player with a proven record of building customer rapport, by utilizing
superior customer service skills. I excel in creating seamless operations and improving customer
satisfaction. I am eager to learn your system for the smooth running of your company.

Overview

4
4
years of professional experience

Work History

Store Associate

Belk Department Store
Buford, GA
10.2025 - 05.2026

● Daily leadership, encouraging smooth workflow and boosting customer satisfaction.
● Train and mentor new staff members to administer a collaborative and supportive work
environment.
● Resolve customer issues promptly with quality and retention.

Office Administrative Assistant

Oakwood University Music Department
Huntsville, AL
09.2023 - 11.2025


● Manage department calendar, room bookings, and use of performance spaces and rehearsal halls.
● Handle confidential information with discretion, including student academics and faculty
documentation.

Assistant Store Manager

Marshalls Department Store
Pensacola, FL
11.2021 - 09.2024

(Transferred to Huntsville, AL)

● Create a positive work environment that motivates colleagues and improves morale.
● Reduce stock discrepancies and improve product availability.
● Mentor team members in customer service, resulting in improvements of customer service ratings.

Education

High School Diploma -

Booker T. Washington High School
Pensacola, FL
05-2023

Associate of Arts - Vocal Performance And Pedagogy

Oakwood University
Huntsville, AL

Skills

  • Customer service
  • Conflict resolution
  • Effective communication
  • Data entry
  • Team leadership
  • Attention to detail

Accomplishments

  • Cum Laude- BTWHS Class of 2023
  • Aeolians of Oakwood University

Timeline

Store Associate

Belk Department Store
10.2025 - 05.2026

Office Administrative Assistant

Oakwood University Music Department
09.2023 - 11.2025

Assistant Store Manager

Marshalls Department Store
11.2021 - 09.2024

High School Diploma -

Booker T. Washington High School

Associate of Arts - Vocal Performance And Pedagogy

Oakwood University
Kendrasia Boatwright