
I am a self motivated team player with a proven record of building customer rapport, by utilizing
superior customer service skills. I excel in creating seamless operations and improving customer
satisfaction. I am eager to learn your system for the smooth running of your company.
● Daily leadership, encouraging smooth workflow and boosting customer satisfaction.
● Train and mentor new staff members to administer a collaborative and supportive work
environment.
● Resolve customer issues promptly with quality and retention.
● Manage department calendar, room bookings, and use of performance spaces and rehearsal halls.
● Handle confidential information with discretion, including student academics and faculty
documentation.
(Transferred to Huntsville, AL)
● Create a positive work environment that motivates colleagues and improves morale.
● Reduce stock discrepancies and improve product availability.
● Mentor team members in customer service, resulting in improvements of customer service ratings.