Kendrick Herring
Tallahassee,FL
Summary
Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software.
Overview
1
1
year of professional experience
Work History
Sales Associate
Dollar General
St.Marks, FL
08.2018 - 10.2018
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Provided positive first impressions to welcome existing, new and potential customers.
- Completed orders and organized product deliveries to meet customer timetables.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Associate
Jay Street Video Games
Tallahassee, FL
08.2016 - 12.2016
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Processed product returns and assisted customers with other selections.
- Completed orders and organized product deliveries to meet customer timetables.
- Increased sales by offering advice on purchases and promoting additional products.
- Prepared large cash deposits with zero discrepancies.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Provided positive first impressions to welcome existing, new and potential customers.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Achieved perfect attendance and on-time record.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Education
High School Diploma -
06.2021
Skills
- Stocking and replenishing
- Sales trends
- Relationship building
- Product promotions
- Typing skills
- Professional demeanor
Timeline
Sales Associate - Dollar General
08.2018 - 10.2018
Sales Associate - Jay Street Video Games
08.2016 - 12.2016
James Madison Online High School - High School Diploma,
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