Kendrick Thomas
New Orleans,LA
Summary
People Operations and HR Technology professional with 6+ years of experience driving operational improvements, HRIS optimization, and workforce analytics across public and private sector organizations. Experienced in implementing and managing systems such as Workday and ADP to automate processes, strengthen data reporting, and improve HR operations at scale. Combines technical fluency with strategic communication and executive operations experience to help organizations streamline workflows, improve employee engagement, and make more informed workforce decisions.
Overview
5
5
years of professional experience
Work History
Communications Coordinator
Orleans Parish District Attorney’s Office
New Orleans, USA
09.2023 - Current
- Developed and executed integrated communications strategies across web, social media, and digital platforms, increasing public engagement by 56% and strengthening community awareness of office initiatives.
- Expanded the organization’s digital reach by 65% through multimedia storytelling, video content production, and targeted social media campaigns.
- Led the redesign and optimization of website content using UX and accessibility best practices, improving public access to critical legal resources and office information.
- Authored and distributed strategic press releases and media advisories that increased positive media coverage by 55% across regional and national outlets.
- Coordinated press conferences, public safety announcements, and media events with local, state, and federal partners, strengthening the office’s visibility and credibility.
Executive Assistant to District Attorney & Chief Administrative Officer
Orleans Parish District Attorney’s Office
New Orleans, Louisiana
07.2022 - 09.2023
- Served as strategic liaison between executive leadership, law enforcement agencies, city officials, and community stakeholders to coordinate policy initiatives and operational priorities.
- Designed and implemented executive workflow systems that optimized scheduling, communication flow, and decision-making for the District Attorney and Chief Administrative Officer.
- Digitized and reorganized internal records systems, reducing document retrieval time by 50% and improving operational efficiency across executive offices.
- Prepared executive briefs, reports, and meeting materials used to inform leadership decisions, legislative discussions, and public communications.
- Coordinated high-level meetings, public events, and cross-agency collaborations, ensuring alignment between internal departments and external partners.
- Strengthened internal communication processes by standardizing documentation workflows and improving coordination between leadership teams and operational staff.
Human Resources Specialist
Target Distribution Center
Suffolk, USA
11.2021 - 07.2022
- Supported HR operations for a 1,000+ employee distribution center, managing recruitment, onboarding, employee relations, and HR compliance within a high-volume logistics environment.
- Implemented HR workflow automation using Workday and ADP, reducing administrative errors by 30% and improving the efficiency of HR reporting processes.
- Partnered with operations leadership to address workforce planning needs, helping departments maintain appropriate staffing levels during peak distribution periods.
- Investigated and resolved employee relations matters by advising managers on HR policies, conflict resolution strategies, and compliance requirements.
- Developed HR reporting dashboards that provided leadership with actionable workforce insights related to hiring trends, attendance, and employee engagement.
- Strengthened onboarding programs for new hires by coordinating orientation processes and ensuring employees were aligned with company policies and workplace expectations.
Human Resources Specialist
Orleans Parish District Attorney's Office
New Orleans, Louisiana
05.2021 - 11.2021
- Managed full-cycle recruitment for multiple legal and administrative roles, strengthening the office’s hiring pipeline and ensuring departments were staffed efficiently to support prosecutorial operations.
- Conducted candidate sourcing, interviews, and background checks while maintaining compliance with civil service regulations and internal hiring policies.
- Partnered with department leadership to identify staffing needs and streamline recruitment workflows, reducing delays in the hiring process and improving candidate onboarding timelines.
- Leveraged HRIS systems to improve employee data management and reporting accuracy, strengthening recordkeeping and compliance with public sector HR requirements.
- Advised managers and staff on HR policies, workplace procedures, and employee relations matters, helping leadership resolve issues quickly and maintain a professional work environment.
Education
Cybersecurity Certification -
ISC2
OnlineSkills
- Workday
- ADP
- Taleo
- Avature
- Salesforce
- Excel
- HR Metrics
- Workforce analytics
- Zoom
- Google Meet
- Project coordination
- Graphic design
- Digital communications
- Windows
- MacOS
- Stakeholder engagement
- Content optimization
- Data analysis
- Website management
- Content management
- Public relations
- Crisis management
- Visual content creation
Websites
Technology Stack
Workday, ADP, Taleo, Avature, Salesforce, Excel, HR Metrics, Workforce Reporting, Zoom, Google Meet, TFS Project Management, Adobe Creative Suite, UX/UI Web Design, Windows, macOS
Key Impact
- Increased digital engagement 40% through strategic communications and digital campaigns
- Expanded organizational reach 48% through multimedia and platform optimization
- Reduced HR workflow errors 30% by implementing automation in Workday and ADP
- Improved operational efficiency by digitizing records, reducing document retrieval time 50%
- Increased employee satisfaction and retention 47% through engagement initiatives
Timeline
Communications Coordinator
Orleans Parish District Attorney’s Office
09.2023 - Current
Executive Assistant to District Attorney & Chief Administrative Officer
Orleans Parish District Attorney’s Office
07.2022 - 09.2023
Human Resources Specialist
Target Distribution Center
11.2021 - 07.2022
Human Resources Specialist
Orleans Parish District Attorney's Office
05.2021 - 11.2021
Cybersecurity Certification -
ISC2