Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kendrix Morris

Eupora,MS

Summary

Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

25
25
years of professional experience

Work History

Owner

Kleentraxx Inc
Eupora, MS
09.2005 - Current
  • Managed daily operations of business, including hiring and training staff.
  • Identified new opportunities for growth, expansion, and diversification.
  • Oversaw budgeting and financial management.
  • Maintained relationships with existing clients by providing superior customer service.
  • Implemented quality assurance processes to ensure product excellence.
  • Researched potential partners in order to expand services offered.
  • Reviewed legal documents related to business operations.
  • Provided direction and guidance to employees.
  • Set pricing structures according to market analytics and emerging trends.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Director of Store Operations

Sunflower Food Store
Columbus, MS
03.2011 - 06.2024
  • Developed and implemented comprehensive store operations plans to ensure efficiency and profitability.
  • Monitored store performance and identified areas for improvement, developing strategies to increase sales, profits, customer service, and employee morale.
  • Oversaw the recruitment, hiring, training, scheduling, supervision, evaluation of all store personnel.
  • Maintained accurate records of inventory levels and purchasing activities in order to maximize stock control.
  • Implemented corporate policies on pricing, display of merchandise, safety standards and customer service practices.
  • Analyzed financial data such as sales figures and expenses to develop budgets that support business objectives.
  • Reviewed reports from management teams regarding daily sales activity and addressed any discrepancies immediately.
  • Resolved escalated customer complaints professionally while maintaining a positive relationship with customers.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Updated and maintained store signage and displays.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Prepared staff work schedules and assigned team members to specific duties.

Assistant Store Manager

Supervalu
Eupora, MS
09.2005 - 03.2011
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Maintained inventory by checking merchandise to determine levels.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Co-Director

Winn Dixie Supermarket
Jackson, MS
07.1999 - 08.2005
  • Collaborated with other directors on operational activities, including fundraising campaigns, staff management, and program development.
  • Trained new hires on the company's policies, procedures, systems, and processes.
  • Oversaw purchasing and inventory to retain physical assets.
  • Coordinated daily operations and managed workflow to enhance productivity.
  • Managed communication between department heads and senior management.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Implemented quality control measures to uphold company standards.

Education

High School Diploma -

Eupora High School
Eupora, MS
05-1999

Skills

  • Administrative Oversight
  • Business Management
  • Marketing tactics
  • Regulatory Compliance
  • Labor Relations
  • Social media control
  • Budget Administration
  • Financial Planning
  • Strategic project planning
  • Sales management
  • Sales Leadership
  • Contract negotiation expertise
  • Team Oversight
  • Staff hiring
  • Business marketing
  • Employee Development
  • Staff Management
  • Business Administration
  • Cost Reduction
  • Budget Development
  • Program creation and implementation
  • Quality Management Systems
  • Financial Management
  • Profit and loss analysis
  • Verbal and written communication
  • Operations Management
  • Cash flow optimization
  • Small business operations
  • Hiring and staffing
  • Customer Relations

References

References available upon request.

Timeline

Director of Store Operations

Sunflower Food Store
03.2011 - 06.2024

Owner

Kleentraxx Inc
09.2005 - Current

Assistant Store Manager

Supervalu
09.2005 - 03.2011

Co-Director

Winn Dixie Supermarket
07.1999 - 08.2005

High School Diploma -

Eupora High School

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Kendrix Morris