Kendsly Peterson

Promoted Ellie Mae's clothing brands by selling merchandise at events.

• Inspected merchandise for quality and arranged proper display location on floor.
• Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Engaged with customers to effectively build rapport and lasting relationships.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash efficiently, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.