Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kendy Zamora

Monte Alto,TX

Summary

Versatile and dedicated professional with experience at PAS Homecare, adept in providing exceptional emotional support and personal care. Excelled in multitasking and reliability, enhancing client satisfaction and streamlining operations at Walmart. Skilled in cash handling and communication, consistently achieving high efficiency and team cohesion.

Overview

6
6
years of professional experience

Work History

Provider

PAS Homecare
01.2024 - Current
  • Personal assistance, such as bathing, dressing and grooming
  • Housekeeping such as laundry and meal preparation
  • Equipment assistance, such as mobility equipment, canes and walkers
  • Engaging clients in activities
  • Client assistance, such as doctor appointments and grocery shopping
  • Providing emotional support

Cashier/Customer Service

Walmart
06.2018 - 02.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

Certified Nurse Assistant

Rio Grande Valley College
Pharr, TX

Monte Alto High School
Monte Alto, TX
06.2018

Skills

  • Application support
  • Escalation management
  • SLA management
  • Multitasking
  • Reliability
  • Dressing assistance
  • Patient confidentiality
  • Cooking meals
  • Physical Strength
  • Housekeeping
  • Emotional Support
  • Feeding Assistance
  • Team building
  • Client satisfaction
  • Professionalism
  • Childcare experience
  • Mobility Assistance
  • Time management abilities
  • Care plan implementation
  • Chauffeuring
  • Comfort care
  • Toileting assistance
  • Communication Skills
  • Personal hygiene
  • Cash Handling

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Provider

PAS Homecare
01.2024 - Current

Cashier/Customer Service

Walmart
06.2018 - 02.2020

Certified Nurse Assistant

Rio Grande Valley College

Monte Alto High School
Kendy Zamora