Kendyl Dumont
Gilbert,AZ
Summary
Reliable and upbeat Store Lead successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
6
6
years of professional experience
Work History
Store Lead
Black Rock Coffee Bar
01.2018 - Current
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Answered questions about store policies and addressed customer concerns.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Supervised daily operations by directing customer service, inventory and sales operations.
Smoothie Maker
Tropical Smoothie Cafe
11.2017 - 02.2018
- Prepared and served juices and blended drinks.
- Followed health, safety and sanitation guidelines with proper handwashing, food storage and sanitization.
- Took customer orders and accurately processed in system.
- Maintained, operated, set up and cleaned food preparation equipment.
- Created quality beverages for customers following recipes and presentation standards.
- Cut, diced and chopped fresh ingredients and toppings for smoothies.
- Replenished ingredients, moving from cold or frozen storage to preparation area.
Education
Associate of Arts - Fashion Design
Arizona State University
Tempe, AZ08.2020
Skills
- Organizational skills
- Inventory management
- Project management
- Scheduling and time management
- Team leadership
- Analytical thinking
- Computer literacy
- Store operations
- Multitasking abilities
Languages
sign language
Limited Working
American Sign language
Timeline
Store Lead
Black Rock Coffee Bar
01.2018 - Current
Smoothie Maker
Tropical Smoothie Cafe
11.2017 - 02.2018
Associate of Arts - Fashion Design
Arizona State University
Similar Profiles
Merrisa RivoireMerrisa Rivoire
Store Lead at Black Rock Coffee BarStore Lead at Black Rock Coffee Bar
Lillian GoodpastureLillian Goodpasture
Barista at Black Rock Coffee BarBarista at Black Rock Coffee Bar
Jack BurtJack Burt
Store Manager at Black Rock Coffee BarStore Manager at Black Rock Coffee Bar
Eddie ZapataEddie Zapata
Assistant Manager at Black Rock Coffee BarAssistant Manager at Black Rock Coffee Bar
Monique BatiestMonique Batiest
Pediatric Neurosurgery Scheduler at Phoenix Children's HospitalPediatric Neurosurgery Scheduler at Phoenix Children's Hospital