Kenesha M. Jackson
Aurora,IL
Summary
To obtain a position that utilizes skills and multitasking abilities, as well as develop personal growth within the company. Account Management, SAP experience, Data Entry, Payroll ADP and Payroll Paylocity. Proficient Excel, Word, many Computer applications. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
7
7
years of professional experience
Work History
Warehouse Worker
McKesson
Aurora, Illinois
02.2023 - Current
- Checked packages and merchandise for damage and notified vendors.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Received new stock and input values into computer system.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Pre-assembled containers to be easily selected by packing associates.
- Safely and securely loaded items to prevent damage during transport.
- Prepared and checked outbound shipments for accuracy.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Kept work areas neat, clean and free from debris.
- Tracked production and quality control systems to proactively identify deficiencies.
- Created and enforced detailed organization processes to increase quality and service standards.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Conducted regular inspections and audits to check quality and verify inventory levels.
- Consistently lifting Materials up to 50 pounds
- Picked and packed order items.
Payroll, AP Clerk & Billing
TSC Corporation Carol Stream
Carol Stream, IL
01.2023 - 04.2023
- Processed weekly, bi-weekly payroll for union and non-union employees
- Contacted employees via phone and / or email to make sure their time was in by payroll deadline
- Matched Pay Orders to invoices to process for payment in Accounts Payable
- Assisted with customer contact for past due invoices for Accounts Receivables
- Utilized various software like Paylocity Programs for payroll along with the companies own CSI system and excel for various AP & AR reports as needed
- Verified timekeeping records and handled any discrepancies with employees.
- Evaluated financial records to detect errors and discrepancies.
- Maintained 100% accuracy in transferring correct data from payroll spreadsheets into system.
- Stored office and client records on secured server to prevent data losses, conducting regular backups.
- Reconciled bank accounts to verify accuracy of cash records.
- Processed garnishments from creditors or government agencies to meet legal requirements of deducting money from employees' paychecks to pay off debts.
- Registered transactions and data on accounting database to track history and safeguard information.
- Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws.
- Studied past records to detect duplicate statements and fraud, avoiding penalties for non-compliance.
CDL Bus Driver
Greyhound Lines Inc
Chicago, IL
08.2022 - 01.2023
- Use electronic log in devices (ELD) daily
- Transport 50 – 100 people daily to various states and back
- Maintain CDL & Medical Certificate in compliance
- Customer Service
- Hazardous Materials Training
- Communicated regularly with central dispatch teams to report delays and route changes.
- Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
- Operated large vehicles in difficult urban and rural conditions.
- Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
- Aided passengers with disabilities or special needs.
- Transported passengers safely along prescribed routes according to tight schedules.
- Reported delays, accidents or other traffic and transportation situations using telephones or mobile two-way radios.
Service Operations Specialist
Azimuth Temp Agency, Insight Corp
Hanover Park, IL
04.2022 - 11.2022
- Covered 2 accounts for seven months at Insight Corporation Internal account IUS processed more than 40 incoming Service Level Agreements on daily basis
- Covered Hilton Account
- Service Level Agreements of about 15 daily
- Ensured Service Level Agreements processed before end of day
- National Repair Center/IUS processed largest account within company
- SAP/ CRM Proficient
- Account Management
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Generated reports detailing findings and recommendations.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Payroll Administrator
MV Transportation
Chicago, IL
11.2019 - 05.2022
- Performed payroll processing for 500+ employees (new hires, terminations, changes, earnings, withholdings)
- Maintained payroll information by collecting, calculating, and entering data into payroll system
- Trained employees in using ADP and Web-PE payroll systems
- Prepared reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages
- Resolved payroll discrepancies by collecting and analyzing information
- Maintained good working relationships w/ coworkers and managers by keeping information confident for union and non-union payroll.
- Supported the payroll & finance team w/ special projects aided workflow efficiency by completing assigned duties on time
- Generated reports to track employee time / attendance.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Managed and updated employee benefits information
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies
- Responded to employee inquiries to provide information regarding payroll deductions and related issues
- Performed data entry tasks and maintained accurate records of employee payroll information
- Prepared and submitted payroll taxes and reports to regulatory agencies
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates
- Processed manual checks for employees in accordance with company policies
- Generated reports to track employee time and attendance
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution
- Verified and submitted timekeeping information for accurate and efficient payroll processing
- Tracked employee vacation, sick and personal time
- Coordinated resolution of payroll discrepancies
- Responded to employee questions and requests for information in timely and knowledgeable fashion
- Reconciled payroll discrepancies and responded to inquiries from employees
Supervisor/Safety Manager
First Transit / First Student
Glenwood, IL
05.2016 - 11.2019
- Handled Accidents and Insurance Claims
- Maintained Safety 6iles and records
- Implemented safety policies and procedures in compliance with local, state and federal rules and regulations including FMCSA and
- Department of Transportation (DOT)
- Hired new drivers and lead on boarding processing
- Monitored all compliance items including physical, licenses, hours of service regulations and drug screenings
- Assisted management on various projects
- Supervisor
- Supervised 25 or more drivers to insure excellent customer service for passengers to and from midway Airport to Rental Car facilities
- Performed Safety checks and re-routed buses in case of emergencies
- Processed exempt & non-exempt employees for payroll purposes
- Monitored employee’s lateness and absences
- Processed payroll using ADP Payroll system
- Scheduled and directed staff to daily assigned stations to maximize productivity
- Resolved discrepancies w/ troubled passengers in a professional manner
- Developed and implemented company procedures that reduced job site accidents 0%.
- Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
- Reduced injuries among personnel with development and implementation of robust safety programs and policies.
- Conducted safety audits and inspections to identify workplace hazards and deficiencies.
- Developed and implemented safety programs.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures
- Evaluated employee performance and coached and trained to improve weak areas
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
- Boosted team performance by developing customer service training materials and conducting service training
- Frequently inspected production area to verify proper equipment operation
- Conducted regular reviews of operations and identified areas for improvement
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
Education
Associates Degree - Business Management and Accounting
University of Phoenix
Financial Accounting, Managerial Accounting, Business Economics - undefined
2015
Skills
- Administrative Support
- Greeting Visitors
- IDX Systems
- Claims Adjustments
- Troubleshoot Service Issues
- Service Quality
- Leadership
- Closing Procedures
Timeline
Warehouse Worker
McKesson
02.2023 - Current
Payroll, AP Clerk & Billing
TSC Corporation Carol Stream
01.2023 - 04.2023
CDL Bus Driver
Greyhound Lines Inc
08.2022 - 01.2023
Service Operations Specialist
Azimuth Temp Agency, Insight Corp
04.2022 - 11.2022
Payroll Administrator
MV Transportation
11.2019 - 05.2022
Supervisor/Safety Manager
First Transit / First Student
05.2016 - 11.2019
Associates Degree - Business Management and Accounting
University of Phoenix