Kenia Cuadra
Charlotte,NC
Summary
Dynamic and innovative professional with a proven track record at Monte Del Rey, excelling in customer engagement and time management. Leveraged creative collaboration to enhance special occasions as a Balloon Artist, boosting repeat business through exceptional service. Demonstrates strong work ethic and empathy, adept at managing high-pressure situations and fostering client relationships. Hardworking and passionate job seeker with strong organizational skills eager to secure any entry-level position. Ready to help team achieve company goals and gain more experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Ballon Artist
Self-employed
05.2022 - Current
- Part time job, usually on weekends.
- Enhanced customer experiences by creating visually appealing and high-quality balloon art for their special occasions.
- Increased client satisfaction by tailoring balloon creations to individual preferences and event themes.
- Boosted repeat business by fostering strong relationships with clients and providing professional, reliable service.
Babysitter
Mondragon's
10.2020 - 08.2023
- Communicated positively with child and guardians.
- Maintained a clean and organized environment to ensure the well-being of the child.
- Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the child under my care as he grew up.
- Assisted with meal preparation and little housekeeping to support family with additional chores.
Host/Server
Monte Del Rey
06.2019 - 08.2021
- Handled high-pressure situations, effectively managed large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Education
Bachelor of Science - Health Systems Management
University of North Carolina At Charlotte
Charlotte, NC12.2024
High School Diploma -
Davie County High School
Mocksville, NC06.2021
Skills
- Customer Engagement
- Innovative thinking
- Appointment Scheduling
- Creative Collaboration
- Strong Work Ethic
- Exceptional customer service
- Patience and Empathy
- Time Management
- Reliability
Certification
- Legal Aspects of Public Health Food Safety Training
Languages
Spanish
Native or Bilingual
Timeline
Ballon Artist
Self-employed
05.2022 - Current
Babysitter
Mondragon's
10.2020 - 08.2023
Host/Server
Monte Del Rey
06.2019 - 08.2021
Bachelor of Science - Health Systems Management
University of North Carolina At Charlotte
High School Diploma -
Davie County High School
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