Kenia Diaz
Houston,TX
Summary
Dynamic Sales Associate with a proven track record at American Furniture Warehouse Co, excelling in customer service and problem-solving. Adept at fostering relationships to drive repeat business and effectively managing cash transactions. Recognized for strategic merchandising and a goal-oriented approach, ensuring a seamless shopping experience for clients.
Overview
11
11
years of professional experience
Work History
Sales Associate
American Furniture Warehouse Co
12.2022 - 04.2025
- Demonstrated composure while resolving conflicts in fast-paced, high-pressure environments.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Sales Associate
Smoking Jays
06.2014 - 11.2022
- Structured racks strategically for optimal presentation and merchandise promotion.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Diploma -
Hastings Highschool
Houston TX 06.2006
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Multi-tasking strength
- Listening skills
- Reliable and punctual
- Goal oriented
- Outgoing personality
- Flexible schedule
Timeline
Sales Associate
American Furniture Warehouse Co
12.2022 - 04.2025
Sales Associate
Smoking Jays
06.2014 - 11.2022
Diploma -
Hastings Highschool
Similar Profiles
Jeffrey OrzelJeffrey Orzel
ASSISTANT STORE MANAGER at American Furniture WarehouseASSISTANT STORE MANAGER at American Furniture Warehouse
Janice MaezJanice Maez
Home Furnishing Consultant at American Furniture WarehouseHome Furnishing Consultant at American Furniture Warehouse
Matthew SaylesMatthew Sayles
Assistant Warehouse Manager at American Furniture Warehouse CoAssistant Warehouse Manager at American Furniture Warehouse Co
Laura Audrey Emagan TchokotcheuLaura Audrey Emagan Tchokotcheu
President at Womens Amputee Football Association Cameroon (WAFAC)President at Womens Amputee Football Association Cameroon (WAFAC)
Noemy LopezNoemy Lopez
Dental Office Manager at Gentle Dental CareDental Office Manager at Gentle Dental Care