Kenia Garcia
Hawthorne
Summary
Dynamic Housekeeping Supervisor with extensive experience at Marriott Hotel, excelling in maintaining high cleanliness standards and implementing effective cleaning schedules. Proficient in inventory management and deep cleaning techniques, I ensure guest satisfaction through meticulous inspections and proactive communication. Committed to health and safety, I consistently uphold exceptional hygiene practices. Enthusiastic Housekeeping Supervisor offering many years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.
Overview
9
9
years of professional experience
Work History
Housekeeping Supervisor
marriott hotel
Hawthorne
08.2021 - 09.2024
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
- Inspected guest rooms and public areas to ensure they met established cleanliness standards.
- Created and implemented daily cleaning schedules for staff members.
- Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
- Enforced rules and regulations set forth by management regarding health, safety and security policies.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Inventoried incoming supplies and placed items in stock for use by personnel.
- Communicated with maintenance team on damages to repair.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Reported damage or theft of hotel property to management.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Responded to requests from guests regarding housekeeping needs.
Cleaning Service
marleni pillaca
Hawthorne
10.2015 - 02.2021
- Completed day-to-day duties accurately and efficiently.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
Skills
- Cleaning standards
- Inventory management
- Cleaning and sanitation
- Deep cleaning
- Health and safety
- Work inspection
- Supply inventory management
- Housekeeping
- Cleaning techniques
- Room inspection
- Cleaning practices
- Mopping and buffing floors
- Vacuuming and sweeping
Timeline
Housekeeping Supervisor
marriott hotel
08.2021 - 09.2024
Cleaning Service
marleni pillaca
10.2015 - 02.2021
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