Keniaya Crumity
St. Petersburg
Summary
Sales professional with strong track record in driving revenue growth and fostering client relationships. Skilled in negotiating deals, managing accounts, and implementing sales strategies. Known for effective team collaboration, adaptability to changing market conditions, and results-driven approach. Highly reliable with excellent communication and customer service skills.
Overview
5
5
years of professional experience
Work History
ACA Sales Agent
Enhance Health
01.2025 - 05.2025
- Developed strong relationships with clients through excellent customer service and regular followups.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
Medicare Sales Agent
Bloomington
09.2024 - 10.2024
- Utilized CRM tools to track client interactions, follow-ups, and progress toward enrollment goals efficiently.
- Streamlined the enrollment process with efficient documentation and data entry, reducing processing time.
- Helped eligible low-income seniors access financial assistance programs that reduce out-of-pocket healthcare expenses associated with Medicare plans.
- Developed a deep understanding of various Medicare plans and regulations to provide expert advice to clients in need of guidance.
Medicare Sales Agent
Everise Alight
08.2024 - 09.2024
- Implemented effective cold-calling strategies to generate leads and expand the client base in a highly competitive market.
- Developed personalized sales presentations tailored to each client''s unique needs, resulting in increased conversion rates and overall success as a Medicare Sales Agent.
- Maintained up-to-date knowledge of industry changes through ongoing professional development training sessions and webinars.
- Maximized sales opportunities, actively identifying new leads through referrals and networking events.
Life Insurance Agent
American Income Life Insurance Company
04.2024 - 06.2024
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
Stocker
Walmart
03.2024 - 04.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Package Handler
Fed Ex Ground
10.2023 - 03.2024
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Field Sales Agent
Home Performance Alliance
09.2023 - 10.2023
- Traveled throughout assigned territory to leverage leads and visit existing customers.
- Developed and presented educational pitches detailing practical and financial product benefits.
- Collaborated with cross-functional teams to ensure timely delivery of products and services, resulting in high customer satisfaction.
- Maintained responsibility for [Number] accounts within assigned territory, consistently touching base to assess needs and satisfaction.
Cashier
RaceTrac
06.2023 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
Guest Associate
Advanced Auto Parts
05.2023 - 05.2023
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Contributed to an increase in return guests by cultivating positive relationships and ensuring memorable experiences.
- Routinely monitored guest feedback, utilizing it as a tool to identify areas for improvement and implement necessary changes.
Cashier
Culver's Restaurant
02.2023 - 04.2023
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Food Runner
Oak and Stone
01.2023 - 02.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Restaurant Hostess
Cheddars Stratch Kitchen
06.2022 - 12.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Cashier
Walmart
10.2022 - 11.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier Team Lead
Sams Seafood and Gyros
01.2022 - 06.2022
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
Cashier
Hungry Howies Pizza & Subs
09.2021 - 01.2022
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Streamlined order fulfillment by effectively managing multiple tasks such as dough preparation, topping assembly, and oven monitoring.
Cashier
Wingstop
08.2020 - 09.2021
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Boca Ciega High School
Gulfport, FL01-2022
Certificate of Technical Studies - Automotive Service
Pinellas Technical College
St. Petersburg, FL01-2024
Skills
- Client relations
- Customer assistance
- Sales training
- Technical support
- Resilience under pressure
- Adaptability to change
- Building rapport
Timeline
ACA Sales Agent
Enhance Health
01.2025 - 05.2025
Medicare Sales Agent
Bloomington
09.2024 - 10.2024
Medicare Sales Agent
Everise Alight
08.2024 - 09.2024
Life Insurance Agent
American Income Life Insurance Company
04.2024 - 06.2024
Stocker
Walmart
03.2024 - 04.2024
Package Handler
Fed Ex Ground
10.2023 - 03.2024
Field Sales Agent
Home Performance Alliance
09.2023 - 10.2023
Cashier
RaceTrac
06.2023 - 09.2023
Guest Associate
Advanced Auto Parts
05.2023 - 05.2023
Cashier
Culver's Restaurant
02.2023 - 04.2023
Food Runner
Oak and Stone
01.2023 - 02.2023
Cashier
Walmart
10.2022 - 11.2022
Restaurant Hostess
Cheddars Stratch Kitchen
06.2022 - 12.2022
Cashier Team Lead
Sams Seafood and Gyros
01.2022 - 06.2022
Cashier
Hungry Howies Pizza & Subs
09.2021 - 01.2022
Cashier
Wingstop
08.2020 - 09.2021
High School Diploma -
Boca Ciega High School
Certificate of Technical Studies - Automotive Service
Pinellas Technical College
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