Kenji Price
Ferndale,WA
Summary
Dynamic and customer-focused professional with a proven track record in hospitality, technology, and customer service. Adept at building rapport with clients and guests to deliver exceptional experiences. Known for reliability, technical acumen, and results-driven approach to problem-solving. Skilled in computer technology, troubleshooting, and providing support to ensure seamless operations. Seeking to leverage strong interpersonal skills and technical expertise in a new role.
Overview
5
5
years of professional experience
Work History
IT Field Service Technician
Mobile Technologies Inc
09.2024 - Current
- Implemented preventative maintenance schedules that resulted in reduced instances of costly equipment failures or replacements due to wear-and-tear damage over time.
- Managed inventory of spare parts and equipment, ensuring availability when needed for repairs or installations.
- Enhanced customer satisfaction by providing timely and efficient IT support for various hardware and software issues.
- Complied with all company safety policies when installing or repairing electrical components.
- Streamlined system upgrades by accurately diagnosing problems and implementing effective solutions.
Assembly Technician
NW Service Enterprises
06.2024 - 09.2024
- Performed assembly of products according to specifications and instructions.
- Maintained open lines of communication with supervisors regarding potential issues or concerns impacting efficiency of assembly processes.
- Assembled and aligned parts and fixtures using hand and power tools.
- Delivered exceptional craftsmanship, consistently producing high-quality products that met customer specifications and requirements.
Host/Computer Tech
BHOP eSports
01.2023 - 06.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
- Increased safety protocols by 83% and have created a solution to preventing theft.
- Alerting guests when their usage has been fully used and begin the thorough cleanup/reset process, with a quick turnaround time.
Front of House Team Member
ELPX LLC - Panda Express
10.2022 - 01.2023
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
- Built a strong working relationship with colleagues to foster a team-oriented atmosphere, resulting in seamless service delivery.
- Contributed to the improvement of overall restaurant efficiency by streamlining front-of-house processes and communication between team members.
- Assisted in boosting restaurant sales by 30%, by upselling menu items and promoting daily specials to guests.
Computer Technician
Lyte Technology Inc.
02.2020 - 06.2022
- Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
- Performed installation, maintenance to extend the life of the equipment, and repair for complex internal computer hardware and various software applications.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed by an average of 42%.
Education
Associate of Applied Science - Web Development
College of Lake County
Grayslake, IL2026
High School Diploma -
North Chicago Community High School
North Chicago, IL05.2024
Skills
- Computer troubleshooting
- Installation and repair
- Computer assembly
- Attention to detail
- Customer service
- Problem-solving skills
- Time management
- Problem-solving
- Outgoing personality
- Money handling
Timeline
IT Field Service Technician
Mobile Technologies Inc
09.2024 - Current
Assembly Technician
NW Service Enterprises
06.2024 - 09.2024
Host/Computer Tech
BHOP eSports
01.2023 - 06.2024
Front of House Team Member
ELPX LLC - Panda Express
10.2022 - 01.2023
Computer Technician
Lyte Technology Inc.
02.2020 - 06.2022
Associate of Applied Science - Web Development
College of Lake County
High School Diploma -
North Chicago Community High School
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