Marcus McFarland
Fresno,CA
Summary
Seeking a position with a company to utilize and benefit from my technical/electronics experience. I am independent with teamwork ability, and I easily communicate well with individuals from all age groups and backgrounds.
Overview
17
17
years of professional experience
Work History
Field Service Technician
Self Employed
Bakersfield, USA
05.2020 - Current
- Installed POS systems, network racks, and surveillance cameras to enhance operational capabilities.
- Diagnosed equipment issues onsite for various clients.
- Performed routine maintenance on machinery and systems.
- Installed new equipment according to manufacturer specifications.
Field Service Technician
Computech Corp
Detroit, USA
09.2019 - 02.2020
- Performed ATM maintenance, installations, and repairs across multiple locations during extensive travel.
- Diagnosed and repaired various equipment malfunctions on-site for diverse clients.
- Installed and configured machinery according to manufacturer specifications and client needs.
- Provided routine maintenance services to ensure optimal equipment performance and reliability.
End User Technician
PFI Technical
Bakersfield, USA
08.2018 - 07.2019
- Upgraded Windows 7 PCs to Windows 10 at local hospital; mapped network printers and drives, backed up user data, and performed break-fix repairs.
- Updated inventory database and adjusted data in Active Directory to ensure accurate asset management.
- Participated in weekly meetings via Cisco Web X.
Field Technician
Self Employed
05.2017 - 08.2018
- Working as a contractor for various clients doing various projects.
- The work includes POS installations in retail and restaurant environments, the installation and or repair of PC systems, surveillance systems, network servers and devices, and other related tasks.
MIS Technician
Hall Ambulance
Bakersfield, USA
06.2015 - 04.2017
- Responsible for break/fix repair of PC's and laptops, troubleshooting and maintenance of mobile gateway units.
- Creating Excel spreadsheets and MS Visio drawings for purpose of inventory tracking.
- Supported end users via remote software, working from the Office 365 ticketing system.
- Installing new PC's, printers/scanners and other peripherals as needed.
- Maintaining and installing updates and patches as needed for up to 90 PC's on the Active Directory network via Manage Engine software.
- Generating weekly reports and providing end user support.
Technical Support
Hewlett Packard
Tulare, USA
02.2014 - 06.2015
- Responsible for managing inventory of all HP assets via automated web based software.
- Break/fix repair, network administration, and some server configuration.
- Supported end users through a VPN ticketing system, in which SLA's had to be updated until closed, and issues were prioritized accordingly.
- On-site technical support for major food manufacturing company.
Installer
E-cam Secure
Gardenia, USA
01.2013 - 09.2014
- Responsible for installing and maintaining mobile surveillance units.
- Including cameras, DVR, alarm panels, audio alarm boards, motion detectors, video analytic configuration, and other electronic security related devices.
Field Technician
Redbox Automated Retail
Las Vegas, USA
11.2008 - 01.2012
- Responsible for the inventory management of several machines, as well as repair and part replacement.
- That included various cabling, USB devices, a PC, low voltage motors, and gear belts.
- Also involved customer service, and daily report auditing using a laptop and software to troubleshoot, diagnose, and monitor remotely.
Education
Microcomputers Certification -
MTI Business College
Basic Electronics Certification -
US Navy
High School Graduate -
Castlemont High School
Skills
- Network administration
- Network routers
- Switches
- Fiber optics
- TCP/IP
- HTTP
- LAN
- WAN
- Active Directory
- Manage Engine
- Screen Connect
- Team Viewer
- Dame-ware
- Cisco Anywhere
- Remote access software
- Windows based platforms
- Office suites
- Windows Server platforms
- Cisco Web X
- Ticketing systems
- Office 365
- CCTV surveillance
- Card access systems
- Relays
- Multifunction cable(s)
- Circuit breakers
- Electrical wiring
- Fiber wiring
- CAT5/6e
- ATM installation/configuration
- POS installation/configuration
- Low voltage motors
- Computer troubleshooting
- Electronics troubleshooting
Employment Objective
Seeking a position with a company to utilize and benefit from my technical/electronics experience. I am independent with teamwork ability, and I easily communicate well with individuals from all age groups and backgrounds.
Timeline
Field Service Technician
Self Employed
05.2020 - Current
Field Service Technician
Computech Corp
09.2019 - 02.2020
End User Technician
PFI Technical
08.2018 - 07.2019
Field Technician
Self Employed
05.2017 - 08.2018
MIS Technician
Hall Ambulance
06.2015 - 04.2017
Technical Support
Hewlett Packard
02.2014 - 06.2015
Installer
E-cam Secure
01.2013 - 09.2014
Field Technician
Redbox Automated Retail
11.2008 - 01.2012
Microcomputers Certification -
MTI Business College
Basic Electronics Certification -
US Navy
High School Graduate -
Castlemont High School