Kenlee Peterson
Chelsea,OK
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
8
8
years of professional experience
Work History
Customer Service Cashier
Harps Grocery Store
Chelsea
09.2022 - 07.2024
- Resolved customer complaints in a professional manner.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Verified that all coupons were valid prior to processing them into the system.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Greeted customers and provided friendly customer service.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Checked personal identifications during alcohol and tobacco sales.
Marching Band Member
Chelsea High School
Chelsea, OK
05.2017 - 01.2024
- Attended weekly rehearsals to maintain musical proficiency.
- Assisted in loading equipment onto trucks for transport to events.
- Performed complex marching maneuvers on a regular basis.
- Maintained proper posture, alignment, and footwork while performing.
- Practiced routines and marches with fellow band members.
- Managed time efficiently while learning new material or preparing for events.
- Followed directions from the band director and staff at all times.
- Learned new music quickly and accurately.
- Attended summer band camp to prepare for upcoming marching band seasons.
- Learned how to march and accurately play instruments at same time.
- Studied and practiced complicated routines for marches and on-field performances.
- Identified mistakes made by other musicians and corrected problems.
Ice Cream Server
Chelsea High School
Chelsea, OK
05.2021 - 04.2023
- Participated in team meetings to discuss best practices for providing quality service.
- Followed proper sanitation guidelines when handling food products.
- Checked expiration dates on products to ensure freshness.
- Operated cash register to collect payments from customers.
Concession Stand Volunteer
Chelsea High School
Chelsea, OK
05.2020 - 05.2022
- Collected payments from customers in an accurate manner while providing excellent customer service.
- Assisted with setting up tables for large events at the concession stand.
- Verified that all equipment was operating properly prior to opening the concession stand each day.
- Operated cash register to process customer orders accurately and efficiently.
- Maintained cleanliness of concession stand area including counters, shelves, floors and restrooms.
Cashier Helper
Bait Store
Chelsea, OK
04.2016 - 06.2017
- Cleaned and maintained the checkout area to ensure neatness and organization.
- Interacted politely with customers to promote quality service during checkout.
- Scanned items and checked pricing on cash register for accuracy.
Education
High School Diploma -
Chelsea High School
Chelsea, OK05-2024
Skills
- Payment Collection
- Cash Handling
- Product Merchandising
- Order coordination
- Positive and professional
- Customer Complaint Resolution
- Customer Service
- Merchandise Restocking
Timeline
Customer Service Cashier
Harps Grocery Store
09.2022 - 07.2024
Ice Cream Server
Chelsea High School
05.2021 - 04.2023
Concession Stand Volunteer
Chelsea High School
05.2020 - 05.2022
Marching Band Member
Chelsea High School
05.2017 - 01.2024
Cashier Helper
Bait Store
04.2016 - 06.2017
High School Diploma -
Chelsea High School