Kenna Gnes
Louisville,OH
Summary
I'm outgoing and motivated, and I am always looking to try my best and pick up things quickly. I'm great at adapting to new environments, and I am accustomed to working in fast-paced environments. I'm looking to use my prior Barista and customer service experience to benefit this location. I'm a quick learner, and collaborate well with my coworkers!
Overview
2
2
years of professional experience
Work History
Barista
Kozy Kabin
03.2024 - 03.2024
- Maintained attendance and punctuality.
- Listened to the needs of customers.
- Operated espresso machines, blenders, coffee brewers, etc.
- Recommended products based on questions asked by customers.
- Operated TurboChef oven.
- Kept up-to-date with changing and experimental recipes.
- Operated Dripos scheduling and cash register software.
- Maintained a clean workspace.
Crew Member
Dairy Queen
06.2023 - 03.2024
- Offered friendly service at the register.
- Ensured order fulfillment using a drive-thru headset and POS system.
- Recommended items based on customer needs.
- Memorized a large number of recipes.
- Maintained a clean dining room and workspace.
- Adapted to fast-paced environment during rushes.
- Promoted a light-hearted work environment.
- Efficiently handled and counted cash.
Cashier
East Canton Green Farms
04.2022 - 06.2023
- Maintained an efficient checkout process.
- Handled cash with accuracy and efficiency.
- Kept a clean workspace and countertop for groceries.
- Handled multiple payment methods, such as EBT and prepaid cards.
- Stocked shelves and maintained inventory.
- Mentored new employees and management staff.
- Dealt with conflicts of interest between customers.
Education
No Degree - General Studies
Stark State College
North Canton, OH05.2024
Skills
- Cash Handling
- Opening and closing duties
- Coffee machinery
- Coffee familiarity
- POS Systems
- Food preparation
- Beverage Preparation
- Customer Service
- Recipe familiarity
- Conflict Mediation
- Order Taking
Affiliations
- Louisville High School Speech and Debate
Timeline
Barista
Kozy Kabin
03.2024 - 03.2024
Crew Member
Dairy Queen
06.2023 - 03.2024
Cashier
East Canton Green Farms
04.2022 - 06.2023
No Degree - General Studies
Stark State College
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