Kenna Travels
Vacaville,CA
Summary
Enthusiastic and customer-focused professional with proven experience in service, conflict resolution, and safety awareness. Skilled at creating welcoming environments, remaining calm under pressure, and supporting team success in fast-paced settings. Highly motivated and eager to build new skills, with a strong commitment to passenger safety, comfort, and cultural sensitivity. Seeking a Flight Attendant role to contribute exceptional interpersonal communication and represent the airline with professionalism and care.
Overview
6
6
years of professional experience
Work History
Sales Associate
Bath & Body Works
11.2024 - Current
- Delivered exceptional customer service by assisting guests with selections and addressing inquiries.
- Resolved customer issues promptly, maintaining satisfaction and loyalty.
- Built strong rapport with diverse individuals, fostering a welcoming environment.
- Supported team operations by restocking, organizing, and maintaining displays in high-volume settings.
Sales Associate
Vans
06.2022 - 12.2023
- Ensured customer satisfaction through attentive service, accurate transactions, and product knowledge.
- Maintained store standards while multitasking between sales, stocking, and engagement.
- Handled transactions with accuracy, ensuring compliance with company policies.
- Collaborated with team members to achieve sales goals and provide seamless service.
Lead Sales Associate
Bed Bath & Beyond
10.2020 - 03.2022
- Trained and supervised associates to ensure consistent daily operations.
- Resolved customer concerns with professionalism and empathy, maintaining loyalty.
- Provided guidance on store policies and product knowledge to enhance service.
- Contributed to a safe and organized environment while supporting team success.
Caregiver for Dementia Patient
Private Care; Family Member
06.2019 - 02.2020
- Provided compassionate care while ensuring safety, hygiene, and daily needs.
- Demonstrated patience, empathy, and effective communication in sensitive situations.
- Maintained a safe, clean environment while reducing risks and promoting well-being.
Education
Certified Medical Assistant -
CALRegional Medical Careers College
05-2024
High School Diploma -
Will C. Wood High School
07-2021
Skills
- Service & hospitality
- Conflict resolution & de-escalation
- Crisis management & safety awareness
- Strong interpersonal communication
- Team collaboration in high-pressure environments
- Multitasking & time management
- Cultural sensitivity & adaptability
- Professional demeanor
- Eagerness to learn
- CPR & First Aid certified
Timeline
Sales Associate
Bath & Body Works
11.2024 - Current
Sales Associate
Vans
06.2022 - 12.2023
Lead Sales Associate
Bed Bath & Beyond
10.2020 - 03.2022
Caregiver for Dementia Patient
Private Care; Family Member
06.2019 - 02.2020
Certified Medical Assistant -
CALRegional Medical Careers College
High School Diploma -
Will C. Wood High School
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