Noah Schaefer
Alexandria,VA
Summary
Ambitious and personable professional with extensive experience in the restaurant industry in training and educational positions. Effective planner with thoughtful organizational skills. Efficient facilitator of goal-oriented tasks with strong writing and oral communication skills.
Overview
13
13
years of professional experience
Work History
Server
Chart House
Alexandria, VA
02.2022 - Current
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Increased sales significantly by upselling higher-end products to customers.
Server/Trainer
Commissary DC
Washington, DC
03.2017 - 09.2018
- Provided continuous evaluation and feedback to server employees.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Observed participants and provided corrective measures for skill improvement.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Created, updated and implemented training plans in collaboration with restaurant management.
Server/Top Gun
Clyde's Of Reston
Reston, VA
08.2014 - 03.2017
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Provided continuous evaluation and feedback to server employees.
- Discussed proper procedures for requesting identification and provided practice opportunities to trainees.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Actor
Self-Employed
Washington, DC
06.2013 - 11.2021
- Learn about characters in scripts and relationships to each other to develop role interpretations.
- Study scripts to successfully portray characters in drama and comedies through speech, body language, and movement.
- Analyze scripts and stories for deeper meaning to execute a role in service of the story.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH10.2022
Certificate - Acting
The National Conservatory of Dramatic Arts
Washington, DC05.2016
Skills
- Training
- Team collaboration
- Problem solving
- Relationship building and management
- Service & Hospitality
- Project Management
Timeline
Server
Chart House
02.2022 - Current
Server/Trainer
Commissary DC
03.2017 - 09.2018
Server/Top Gun
Clyde's Of Reston
08.2014 - 03.2017
Actor
Self-Employed
06.2013 - 11.2021
Bachelor of Science - Business Administration
Southern New Hampshire University
Certificate - Acting
The National Conservatory of Dramatic Arts