Kennadi Johnson
Hughesville,MD
Summary
Enthusiastic and passionate regarding any type of work put into place. Knowledgeable in all sports related subjects and industries with prior experience with sports coaching and team management. Well rounded with an ongoing pursuit of Biomedical Sciences and Engineering opportunities.
Overview
1
1
Certification
Work History
Patient Service Representative
American Radiology Services
05.2023 - 08.2023
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
- Handled customer service inquiries in person, via telephone and through email.
- Assisted patients in filling out check-in and payment paperwork.
- Served as a reliable source of information for patients regarding appointment scheduling, insurance coverage inquiries, and general office policies.
Education
Bachelor of Arts - Biomedical Science
McDaniel College
Westminster, MD06.2027
Southern Maryland Christian Academy
08.2024
Skills
- Cash Handling
- Training/Exercise
- Editing/Technology
- Social Media
- Sports
- Sports knowledge
- Sports Coaching
- Critical Thinking
- Insurance verifying
- Appointment Scheduling
- Leadership
- Supervising Experience
Certification
CPR/AED
Social Media
Passionate in marketing and social interactions
Timeline
Patient Service Representative
American Radiology Services
05.2023 - 08.2023
Bachelor of Arts - Biomedical Science
McDaniel College
Southern Maryland Christian Academy
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