KENNAH HOPKINS
Eugene,OR
Summary
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crew Member
Dave's Hot Chicken
05.2025 - Current
- Executed food preparation tasks to ensure timely service delivery.
- Assisted in food preparation processes to maintain quality and safety standards. Supported kitchen team in optimizing workflow and efficiency. Helped manage inventory levels to reduce waste and ensure ingredient availability.
- Delivered prompt and effective support to customers, ensuring their needs were met.
- Implemented systematic cleaning procedures to uphold cleanliness and safety regulations.
- Assisted teams in managing various tasks to achieve objectives. Supported colleagues in prioritizing workloads to meet deadlines. Helped maintain organized task lists for project completion.
- Delivered exceptional customer service during high-volume periods, ensuring satisfaction and repeat business.
- Operated kitchen equipment and maintained food safety standards to uphold quality control.
Shift Lead Manager
HAWAIIAN TIME
10.2024 - 04.2025
- Executed efficient table service to enhance dining experience.
- Assisted customers with inquiries and issues to enhance satisfaction. Provided support in resolving product-related concerns. Facilitated communication between customers and service teams.
- Achieved accurate cash handling and deposit counting, enhancing financial integrity.
- Managed store preparation activities to optimize operational efficiency and readiness.
- Led team management efforts to enhance operational productivity.
- Trained and mentored team members on operational procedures and customer service excellence.
- Supervised daily operations to ensure efficient workflow and high-quality service delivery.
Crew Member
MCDONALD'S
01.2020 - 10.2024
- Oversaw customer service operations to improve response times and service quality. Developed training programs for staff to enhance customer interaction skills. Implemented feedback mechanisms to drive continuous improvement in service delivery.
- Assisted in providing efficient table service to guests. Supported team members in maintaining cleanliness and organization of dining areas. Helped ensure timely delivery of food and beverages to enhance customer satisfaction.
- Managed order intake and delivery to ensure timely service and customer satisfaction.
- Executed food handling and preparation tasks, focusing on efficiency and adherence to health regulations.
- Balanced various duties effectively to support team objectives and project timelines.
- Trained new crew members on operational procedures and company policies for consistency.
- Implemented efficient inventory management practices, minimizing waste and optimizing stock levels.
- Operated kitchen equipment and maintained food safety standards to uphold quality control.
- Delivered exceptional customer service during high-volume periods, ensuring satisfaction and repeat business.
Server
SZECHUAN CHINESE RESTURANT
09.2018 - 03.2019
- Facilitated table service to enhance customer dining experience and satisfaction.
- Assisted customers with inquiries and issues to enhance satisfaction. Provided support in resolving product-related concerns. Facilitated communication between customers and service teams.
- Managed cash transactions with precision and accountability.
- Facilitated exceptional customer interactions in a high-energy dining atmosphere, contributing to enhanced guest satisfaction.
- Streamlined operations across multiple tables, guaranteeing timely delivery and precision in orders.
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
- Managed multiple tables efficiently, ensuring timely order delivery and accuracy.
Education
High School -
COTTAGE GROVE HIGH SCHOOL
Cottage Grove, OR01.2018
Skills
- Flexible problem-solving
- Effective multitasking
- Effective conflict resolution
- Analytical problem-solving
- Effective time management
- Strong Communication
Certification
Food Handlers Card
Languages
English
Spanish
Limited Working
Korean
Elementary
Timeline
Crew Member
Dave's Hot Chicken
05.2025 - Current
Shift Lead Manager
HAWAIIAN TIME
10.2024 - 04.2025
Crew Member
MCDONALD'S
01.2020 - 10.2024
Server
SZECHUAN CHINESE RESTURANT
09.2018 - 03.2019
High School -
COTTAGE GROVE HIGH SCHOOL