Kenndah Aljbaei
Hialeah,FL
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Multitasks and prioritizes workloads with little or no supervision. Committed to educating clients on proper use of products by offering detailed demonstrations and presenting brochures or other brand materials.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Diab Longevity
01.2022 - 05.2024
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Explain treatment procedures, medications, diets, or physicians' instructions to patients.
- Inventory and order medical, lab, or office supplies or equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Medical Sales Associate/Front Desk Medical Receptionist
The Remedy IV Health And Wellness
12.2020 - 10.2021
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Maintained a well-stocked reception area, creating a welcoming atmosphere for patients upon arrival.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Networked at events and by phone to expand business profits and revenues.
- Stayed up-to-date on industry trends and competitor offerings, ensuring a competitive edge during sales presentations.
- Enhanced company reputation in the industry with exceptional customer service, resulting in increased referrals from existing clients.
- Created and managed social media content to boost online presence and reach varied audiences.
Sales Representative
Autonation Toyota Weston
04.2020 - 09.2020
- Received extensive sales and marketing training and courses the first two months of employment.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Completed registration paperwork and sales documentation.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Education
Associate of Science - Nursing
Miami Dade College
Miami, FL12.2025
Skills
- HIPAA Compliance
- Clinical Documentation
- Data Entry
- Phlebotomy
- Procedure Assistance
- CPR
- Patient Care Coordination
- MS office suite
Certification
- CMA - Certified Medical Assistant
- Permanent Makeup Artist License
- First Aid/CPR Certified
Timeline
Medical Assistant
Diab Longevity
01.2022 - 05.2024
Medical Sales Associate/Front Desk Medical Receptionist
The Remedy IV Health And Wellness
12.2020 - 10.2021
Sales Representative
Autonation Toyota Weston
04.2020 - 09.2020
Associate of Science - Nursing
Miami Dade College
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