Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kennedi Arnold

Alma,IL

Summary

Dynamic medical receptionist with proven expertise at Salem Township Hospital in patient scheduling and insurance verification. Skilled in front desk operations and HIPAA compliance, I excel in managing appointment workflows while delivering exceptional customer service. Committed to enhancing patient experiences through effective communication and meticulous record-keeping.

Experienced with creating inclusive and engaging classroom environments. Utilizes innovative teaching techniques to cater to diverse learning styles. Strong understanding of early childhood education and effective communication with students and parents.

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Overview

2
2
years of professional experience

Work History

Medical Receptionist

Salem Township Hospital
Salem, IL
03.2025 - Current
  • Managed patient scheduling and appointment coordination, ensuring efficient workflow.
  • Handled patient inquiries and provided information regarding services and procedures.
  • Processed insurance verification and ensured accurate billing documentation.
  • Maintained organized patient records using electronic health record (EHR) systems.

Assistant Teacher

Clark Academy Schools
Sandoval IL
04.2024 - 03.2025

Early childhood education assistant teacher. Working with infants to school aged children.

Sales Associate

Walmart
Salem, IL
11.2023 - 04.2024

Sales associate in electronics department. Cashier and customer service experience

Education

High School Diploma - Early Childhood Education

Penn Foster High School
Scranton, PA

Skills

  • Front desk operations
  • Telephone etiquette
  • Appointment scheduling
  • Medical terminology
  • Patient scheduling
  • Patient registration
  • HIPAA compliance
  • Appointment setting
  • Insurance verification
  • HIPAA guidelines
  • Appointment management
  • Payment collection
  • Reminder calls

Timeline

Medical Receptionist

Salem Township Hospital
03.2025 - Current

Assistant Teacher

Clark Academy Schools
04.2024 - 03.2025

Sales Associate

Walmart
11.2023 - 04.2024

High School Diploma - Early Childhood Education

Penn Foster High School