Microsoft
Kennedi Stokes
Summary
Senior BBA major at Bowie State University with valuable skills and significant career growth. Goal: Establish own financial consultant corporation, leveraging expertise in CRM software, customer service, and communication. Strong background in in-person and telephone interactions, confident in making significant contributions to any organization. Driven and determined to continue professional development and achieve career aspirations.
Overview
5
5
years of professional experience
Work History
Bowie State RNL Caller
Zavier Ledyard
02.2023 - Current
- Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
- Documented customer interactions and transactions, maintaining accurate records of all dealings.
- Attained $5,000 in sales targets on monthly basis.
- Made average of 150 outbound and inbound calls per day.
- Negotiated pricing and payment terms with customers when possible to close deals.
Theater Runner/Shift Lead
Camie Martin
02.2020 - Current
- Check and Collect Movie Tickets then lead people to their theater
- Take and run food orders
- Cook food
- Restock, take count and organize items that are needed
- Communication with both customers and staff members of our company, as well as maintaining contact with an affiliated restaurant
- Train, supervise and help new employees.
- Provided excellent customer service while meeting challenging time goals.
- Assisted with bussing tables and cleaning up spills.
Pricing and Estimating Intern
Brian Halusky
06.2024 - 08.2024
- Help create and fix BOM tools
- Responsible for sending emails to potential clients.
- Prepared material orders to complete projects on time and within budget.
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Attended project meetings to provide updates and insights on project costs.
- Analyzed and calculated field measurements, survey plans, and plot plans to create proposals and process work orders.
Education
High School Diploma -
Pikesville High School
Pikesville, MD05-2021
BBA - General Business, concentration marketing
Bowie State University
Bowie, MD05.2025
Skills
- Script Memorization
- Goal-Oriented
- Language proficiency
- CRM Software
- Resolving issues
- Interpersonal Skills
- Customer communications
- Attention to Detail
- Sales Pitches
- Time Management
- Multi-Line Telephone Systems
- Data Entry
Accomplishments
- Alpha chi national Honor Society, Angela Burrus
- Bowie State Street Team, Darian Means
- Child and Adolescent Studies Association, Heaven Jenkins
- Hebbville Elementary Child Association, Towanda Stokes
- Charm School Project for Girls
- Dance & Confidence Workshops, Chabria Hill, Jasmine Allen
- From Girls to Women Summit, Danette Makaila
- Camp Hippodrome, Barb Wirsing
- Chorus & Monologue
Software
CRM software
Adobe
Timeline
Pricing and Estimating Intern
Brian Halusky
06.2024 - 08.2024
Bowie State RNL Caller
Zavier Ledyard
02.2023 - Current
Theater Runner/Shift Lead
Camie Martin
02.2020 - Current
High School Diploma -
Pikesville High School
BBA - General Business, concentration marketing
Bowie State University
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