Kennedi Williams
Little Elm,TX
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling shipments properly. Pursues every opportunity to support team members and proactively address issues.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
09.2019 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Deal with 100s of transactions daily.
- Controlled line and crowd with quick, efficient service.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained new employees in groups and in one-on-one scenarios.
- Cultivated to recall customers' names and address each by name.
Team Member
Dairy Queen Grill & Chill
07.2017 - 01.2019
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Dealt with upwards of 50 customers daily.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payments for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Education
Associate of Arts - English
Collin County Community College District
Plano, TX08.2022
Skills
- Equipment and Store Cleaning
- Payment Processing
- Organization and Prioritization
- Workstation Maintenance
- Cash Handling
- Detail-Oriented
- Product Advertising
- Relationship Building
- Stocking Supplies and Retail Products
- Customer Service
Timeline
Barista
Starbucks
09.2019 - Current
Team Member
Dairy Queen Grill & Chill
07.2017 - 01.2019
Associate of Arts - English
Collin County Community College District
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