Kennedie Stroda
Morning Sun
Summary
Detail-oriented healthcare professional with experience in patient care and administrative support. Expertise in multitasking and problem-solving while ensuring compliance with HIPAA regulations and enhancing patient experiences.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Community Health Centers of Southeastern Iowa
West Burlington, IA
08.2025 - Current
- Managed incoming calls, addressing inquiries and scheduling appointments efficiently.
- Collaborated with healthcare providers to ensure accurate patient information is maintained.
- Resolved patient concerns by coordinating communication between departments effectively.
- Maintained confidentiality of sensitive information in compliance with HIPAA regulations.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
Certified Nursing Assistant
Pleasantview Care Center
Kalona, IA
2024 - 05.2026
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and pulse.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Point Click Care training.
Patient Care Technician
University of Iowa Hospital and Clinics
Iowa City, IA
02.2024 - 08.2025
- Provided direct patient care, ensuring comfort and safety during treatments and procedures.
- Assisted nursing staff with daily patient assessments and documentation in electronic health records.
- Monitored vital signs and reported changes to healthcare team to facilitate timely interventions.
Nursing Unit Clerk
University of Iowa Hospital and Clinics
Iowa City, IA
05.2023 - 08.2025
- Managed patient admissions and discharges, ensuring accurate documentation and efficient workflow.
- Coordinated communication between nursing staff, physicians, and patients to facilitate care continuity.
- Scheduled appointments and procedures, optimizing clinic operations and patient flow.
- Maintained electronic health records with attention to detail, ensuring compliance with hospital policies.
- EPIC Training
- HIPPA Training
Remote Staffing Specialist
GrapeTree Medical Staffing
Milford, IA
10.2021 - 03.2023
- Coordinated staffing solutions for healthcare facilities, optimizing recruitment processes and candidate placements.
- Developed relationships with healthcare professionals to understand staffing needs and enhance service delivery.
- Implemented efficient onboarding procedures, ensuring compliance with regulatory standards and organizational policies.
- Utilized applicant tracking systems to manage candidate pipelines and streamline communication between stakeholders.
Certified Nursing Assistant
The Evangelical Lutheran Good Samaritan Society
Ottumwa, IA
07.2021 - 04.2022
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs, documenting changes and reporting to nursing staff.
- Collaborated with multidisciplinary teams to create personalized care plans.
- Educated patients and families on health management and wellness strategies.
- Point Click Care training
Certified Nursing Assistant
Keota Health Care Center/Windsor Place Senior Living
Keota, IA And Sigourney, IA
09.2020 - 07.2021
- Trained new staff on patient care protocols and organizational policies.
- Implemented best practices for infection control and hygiene procedures.
- Advocated for patient needs, enhancing overall quality of care provided.
- Streamlined documentation processes, improving efficiency in patient record management.
- Point Click Care training
Certified Nursing Assistant
Parkview Care Center
Fairfield, IA
05.2017 - 12.2020
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Certified Nursing Assistant
Park Place Elder Living
Mount Pleasant, IA
09.2019 - 07.2020
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Point Click Care training.
Student Manager
Fred's
Pella, IA
08.2016 - 05.2018
- Managed daily operations to ensure efficient workflow and customer satisfaction.
- Trained new team members on company policies and procedures to enhance performance.
- Monitored inventory levels and coordinated restocking efforts to maintain product availability.
- Implemented scheduling strategies to optimize staff coverage during peak hours.
Front Desk Associate
AmericInn Hotel & Suites
Pella, IA
08.2015 - 05.2017
- Greeted and assisted guests, ensuring a positive check-in and check-out experience.
- Managed reservations using property management system, optimizing room availability and occupancy rates.
- Handled guest inquiries and concerns, providing timely resolutions to enhance satisfaction.
- Processed payments and maintained accurate financial records for daily transactions.
Certified Nursing Assistant
Wapello Specialty Care
Wapello, IA
08.2014 - 01.2017
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Education
High School Diploma -
Wapello Jr./Sr. High School
Wapello, IA05-2015
Skills
- Customer service
- HIPAA compliance
- Multitasking and organization
- Appointment scheduling
- Phone and email etiquette
- Medical terminology
- Strong empathy
- Problem-solving
- Team collaboration
- Money handling
- Relationship building
- Conflict resolution
Certification
- Epic Training
- Point Click Care Training
- BLS Certification
Timeline
Patient Access Representative
Community Health Centers of Southeastern Iowa
08.2025 - Current
Patient Care Technician
University of Iowa Hospital and Clinics
02.2024 - 08.2025
Nursing Unit Clerk
University of Iowa Hospital and Clinics
05.2023 - 08.2025
Remote Staffing Specialist
GrapeTree Medical Staffing
10.2021 - 03.2023
Certified Nursing Assistant
The Evangelical Lutheran Good Samaritan Society
07.2021 - 04.2022
Certified Nursing Assistant
Keota Health Care Center/Windsor Place Senior Living
09.2020 - 07.2021
Certified Nursing Assistant
Park Place Elder Living
09.2019 - 07.2020
Certified Nursing Assistant
Parkview Care Center
05.2017 - 12.2020
Student Manager
Fred's
08.2016 - 05.2018
Front Desk Associate
AmericInn Hotel & Suites
08.2015 - 05.2017
Certified Nursing Assistant
Wapello Specialty Care
08.2014 - 01.2017
Certified Nursing Assistant
Pleasantview Care Center
2024 - 05.2026
High School Diploma -
Wapello Jr./Sr. High School