Kennedy Ahmed
Douglasville,GA
Summary
Proven track record in enhancing customer experiences and streamlining operations, notably at Blu Rose Art Bistro. Excelled in guest engagement and efficient multitasking, achieving high levels of satisfaction and operational efficiency. Demonstrates exceptional customer service and detail orientation, significantly contributing to workplace productivity and client loyalty. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
3
3
years of professional experience
Work History
Hostess
Blu Rose Art Bistro
05.2024 - Current
- Monitored seating area and checked restrooms regularly to keep spotless.
- Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Hostess
Red Velvet Bistro
05.2023 - 08.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Cashier
Harris Teeter
06.2022 - 07.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Accuracy Specialist
Noodles & Company
12.2021 - 03.2022
- Developed strong client relationships through consistent communication and attentive service.
- Managed time efficiently in order to complete all tasks within deadlines.
- Maintained clean, neat and organized work area to prevent safety hazards, reducing workplace incidents
Education
Master of Science - Nursing
Tennessee State University
Nashville, TN05.2027
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Detail Oriented
- Guest Engagement
- Table Bussing
- Efficient collaboration
Accomplishments
Honors student(dean's list)
Honors student
Honors student throughout schooling.
Timeline
Hostess
Blu Rose Art Bistro
05.2024 - Current
Hostess
Red Velvet Bistro
05.2023 - 08.2023
Cashier
Harris Teeter
06.2022 - 07.2022
Accuracy Specialist
Noodles & Company
12.2021 - 03.2022
Master of Science - Nursing
Tennessee State University