Kennedy Brown
Hernando,MS
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Goose Creek Country Club
09.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Front Desk Receptionist
Goose Creek Country Club
01.2024 - 08.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Certified Lifeguard
Desoto Athletic Club
05.2019 - 08.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
- Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
- Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
- Provided friendly customer service to guests and addressed concerns.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
Education
Bachelor of Arts - Business Administration
University of Mississippi
05.2025
Associate of Arts - Business Administration
Mississippi Gulf Coast Community College
05.2023
High School Diploma -
Northpoint Christian School
05.2021
Skills
- Organized
- Outgoing
- Detail-Oriented
- Punctual
- Delegation
- Customer-Service Oriented
- Leadership
- Communication Skills
Certification
- CPR- Certified
Timeline
Server
Goose Creek Country Club
09.2024 - Current
Front Desk Receptionist
Goose Creek Country Club
01.2024 - 08.2024
Certified Lifeguard
Desoto Athletic Club
05.2019 - 08.2020
Bachelor of Arts - Business Administration
University of Mississippi
Associate of Arts - Business Administration
Mississippi Gulf Coast Community College
High School Diploma -
Northpoint Christian School
- CPR- Certified
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