Private Branch Exchange (PBX) Supervisor
Providence Health & Services
Portland, OR
05.2021 - Current
- Reported to COO & Upper Leadership. Managed team of [60], [17] direct reports.
- Hired and onboarded team members to meet immediate and expected demand.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Created emergency situation status reports to discuss response and recovery efforts.
- Led modifications and installation upgrades of facilities and equipment.

