Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Certification
Timeline

Kennedy Hicks-Miller

You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience
1
1
Language

Work History

Store Manager

The Ups Store-Lawrence, KS
11.2016 - 06.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted customers at front counter, via email, and over the phone, answering questions regarding products and services.

Customer Service Representative

Brits, Inc-Lawrence, KS
06.2015 - 11.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register to record transactions accurately and efficiently.
  • Improved overall store appearance by regularly facing products on shelves for easy identification.

Shop Assistant

Knotical Vessels-Bonner Springs, KS
09.2014 - 09.2015
  • Assisting Customers, Assisting Management

Customer Service Representative

Westlake Ace Hardware-Lawrence, KS
01.2012 - 01.2015
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.

Laborer

Five Star Management-Lawrence, KS
06.2010 - 08.2010
  • Interior Maintenance

Education

High School Diploma -

Lawrence High School, Lawrence, KS
06.2011

Skills

  • Store Management and Assistant Management Experience
  • Staff Management, Training, and Development
  • Schedule Preparation, Management, and Coordinating
  • Microsoft Excel, Outlook, Publisher, and Word Experience
  • Customer Service, Support, and Relations
  • Inventory Control, Management, and Ordering
  • Cash Management and Handling
  • Store Opening and Closing
  • Complex Problem-Solving
  • Multitasking and Organization Skills, Task Delegation
  • Verbal and Written Communication
  • POS Systems

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balancePaid time offPaid sick leaveCompany CultureWork from home option

Certification

  • CNP - Certified Notary Public until March 8, 2025

Timeline

Store Manager - The Ups Store-Lawrence, KS
11.2016 - 06.2024
Customer Service Representative - Brits, Inc-Lawrence, KS
06.2015 - 11.2016
Shop Assistant - Knotical Vessels-Bonner Springs, KS
09.2014 - 09.2015
Customer Service Representative - Westlake Ace Hardware-Lawrence, KS
01.2012 - 01.2015
Laborer - Five Star Management-Lawrence, KS
06.2010 - 08.2010
Lawrence High School - High School Diploma,

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Kennedy Hicks-Miller