Kennedy James
Jacksonville,FL
Summary
Dynamic Restaurant Manager with a proven track record at Raising Cane's, excelling in team management and customer engagement. Leveraged strong staff supervision and inventory control skills to enhance operational efficiency and elevate customer satisfaction. Passionate about fostering a positive dining experience and implementing feedback-driven improvements.
Overview
3
3
years of professional experience
Work History
Restaurant Manager
Raising Cane's Restaurants
07.2024 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Sales Associate Manager
Pandora Jewelry
04.2023 - 07.2024
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized product displays to attract potential buyers and increase sales conversions.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
- Conducted performance reviews, handle employee matters relating to job performance, grievances, promotions, transfers and terminations.
Shift Leader
Chick Fil A
08.2022 - 01.2023
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized product displays to attract potential buyers and increase sales conversions.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
- Conducted performance reviews, handle employee matters relating to job performance, grievances, promotions, transfers and terminations.
Education
Associate Of Business Administration - Business Administration And Management
Daytona State College
Daytona Beach, FL05.2025
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Passion for customer satisfaction
- Point of sale (POS) system operation
Accomplishments
I have my own business, I have been having my own business since I was in middle school. I am currently 20.
I own a cosmetics brand to make ladies feel good confident and gorgeous.
I am also trying to get my real estate license as well. Test is currently this summer.
Timeline
Restaurant Manager
Raising Cane's Restaurants
07.2024 - Current
Sales Associate Manager
Pandora Jewelry
04.2023 - 07.2024
Shift Leader
Chick Fil A
08.2022 - 01.2023
Associate Of Business Administration - Business Administration And Management
Daytona State College
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