Stayed attentive to server availability and table turnover to quickly seat guests.
Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Stocked server areas with supplies before, during and after shifts.
Greeted customers, answered questions and recommended specials to increase profits.
Managed incoming calls during busy shifts.
Tracked seated guests and available seating using computer-based and mobile reservation software.
Greeted guests and gathered information to seat groups or place on waitlist.
Greeted incoming guests to escort to assigned dining area and present menus.
Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Inspected dining and serving areas for cleanliness and proper setup.
Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Performed regular restroom checks to restock supplies and handle minor cleaning.
Built positive relationships with other front-of-house and kitchen staff.
Private Nanny
Kennedy Kamp
Fort Worth, TX
03.2024 - 03.2025
Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
Provided positive reinforcement through rewards systems for good behavior.
Provided direct-care services for children of varying ages.
Followed routines to foster stability and structure in children's lives during parental absences.
Maintained a safe, healthy and nurturing environment for the children in their home.
Prepared snacks and meals, scheduled, and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
Transported children to and from school, extra-curricular activities and play-dates.
Monitored behavior of the children to enforce appropriate conduct standards set by parents.
Developed an understanding of each child's individual strengths and weaknesses.
Took children on outings such as parks, library visits, sports events or educational trips.
Assisted with bedtime routines such as bathing, changing clothes or reading stories.
Prepared nutritious meals, cleaned laundry and sanitized play areas.
Assigned age-appropriate chores to encourage self-confidence and responsibility.
NRS
Kennedy Kamp
Fort Worth, TX
01.2024 - 03.2024
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assisted with customer requests and answered questions to improve satisfaction.
Worked effectively in team environments to make the workplace more productive.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Helped customers by answering questions and locating merchandise.
Handled returns and exchanges according to company policies.
Greeted customers upon entering the store and provided assistance.
Handled customer complaints in a professional manner.
Watched for and recognized security risks and thefts to prevent or handle situations.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Completed transactions in an efficient manner while providing excellent customer service.
Organized store by returning merchandise to proper areas and restocked displays.
Internship (Praktikum) at wir4-Agentur für Wirtschafts- und Strukturförderung Moers, Kamp-Lintfort, Neukirchen-Vluyn und Rheinberg GmbHInternship (Praktikum) at wir4-Agentur für Wirtschafts- und Strukturförderung Moers, Kamp-Lintfort, Neukirchen-Vluyn und Rheinberg GmbH