Kennedy Kennebrew

• Administered materials for individual and group therapy sessions, anticipating unique patient needs and services accordingly.
• Supported extended programming in office to improve patient's drive to recovery and developed individual program plans.
• Assist counselor as assigned and engage in appropriate documentation.
• Utilized customer service and interactions to demonstrate desires to meet customers satisfaction.

• Volunteered and assisted community shelter centers by sorting clothing and toys for children.
• Managed my time management on completing tasks and service.
• Supported engaging events by contributing with organization and planning.
• Analyzed customer inquiries and suggestions professionally.

• Managed two positions in a complex department
• Displayed leadership and professional customer service
• Able to communicate and adjust in different areas.
• Displayed excessive customer interest.
• Assisted lead process improvements.
• Demonstrated teamwork, accountability and collaboration skills daily.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Acquired reservations by phone and walk-in, consistently scheduling demands, and kitchen output in time to avoid overbooking.
• Settled guest and employee complaints to support customer satisfaction and workforce effectiveness.

Provided support for families that seek professional care in a group home for patients with disabilities. Executed fast-paced assistance and customer service while delivering compassion to every patient.

• Maintained High and Professional Customer Relationships
• Performed Urgent Problem-Solving Strategies
• Provided administrative support and abilities to productively manage professional task requests.
• Acknowledged and reported abnormalities or changes in patients' health status to case manager.