Kennedy Knopp
Duluth,MN
Summary
Motivated with an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Server
Kelly's Lakehouse
05.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Babysitter
Self-employed
01.2019 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
Membership Staff
Red Wing YMCA
12.2021 - 01.2023
- Assisted prospective and established members in person or by telephone.
- Coordinated enrollment and onboarding of new members with associated feeds and paperwork.
- Helped members navigate systems, pay for services and resolve different concerns.
- Maintained files and controlled records to show correspondence activities.
Education
High School Diploma -
Red Wing High School
Red Wing, MN06.2023
Bachelor of Arts - Marketing
University of Minnesota - Duluth
Duluth, MN01.2027
Skills
- Guest Satisfaction
- Warm and Friendly
- Household Organization
- Daily Logs
- Basic Housecleaning
- Office Operations
- Records Management Systems
- Office Supplies and Inventory
- Dining area maintenance
Timeline
Server
Kelly's Lakehouse
05.2023 - Current
Membership Staff
Red Wing YMCA
12.2021 - 01.2023
Babysitter
Self-employed
01.2019 - Current
High School Diploma -
Red Wing High School
Bachelor of Arts - Marketing
University of Minnesota - Duluth
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