Kennedy McGee
Marrero,LA
Summary
Professional hospitality specialist prepared for this role with strong focus on delivering exceptional guest experiences. Proven ability to collaborate effectively with team members and adapt to changing environments. Skilled in communication, problem-solving, and maintaining welcoming atmosphere. Reliable and results-driven, ensuring smooth operations and high customer satisfaction.
Overview
2
2
years of professional experience
Work History
Host
Texas Roadhouse
Harvey, LA
08.2024 - Current
- Welcomed guests and managed seating arrangements to optimize flow and customer satisfaction.
- Assisted in training new hosts on operational procedures and customer service standards.
- Handled reservations and waitlist management using restaurant software systems.
- Collaborated with servers and kitchen staff to ensure timely guest service.
- Adapted quickly to changing priorities during peak hours, maintaining a positive atmosphere for guests.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
CPhT -
Unitech Training Academy
New Orleans 05-2026
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Exceptional communication
- Detail-oriented
- POS software
Timeline
Host
Texas Roadhouse
08.2024 - Current
CPhT -
Unitech Training Academy