Kennedy Mitchell
Vacaville,CA
Summary
Dynamic professional with a strong background in customer service and administrative support, notably at Veteran Affairs. Proven ability to enhance office efficiency through effective time management and data entry. Recognized for training team members and fostering a positive environment, ensuring high-quality service and seamless operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Veteran Resource Office Assistant
Veteran Affairs
10.2024 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Crew Trainer
Raising Cane's Restaurants
07.2022 - 04.2024
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Organized cross-training initiatives to promote versatility among team members and enhance overall productivity levels.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Maintained current knowledge of all team position requirements.
Cashier
Walmart
09.2020 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
Associate of Arts - Biomedical Sciences
Solano Community College
Fairfield, CA08-2024
High School Diploma -
Vanden High School
Fairfield, CA06-2022
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Administrative support
- Appointment scheduling
Certification
- Certified Basic Life Support, American Health Association - 6-2024 to 6-2026
Timeline
Veteran Resource Office Assistant
Veteran Affairs
10.2024 - Current
Crew Trainer
Raising Cane's Restaurants
07.2022 - 04.2024
Cashier
Walmart
09.2020 - 03.2022
Associate of Arts - Biomedical Sciences
Solano Community College
High School Diploma -
Vanden High School
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