Kennedy Newton
Lewisville,TX
Summary
To Whom it May
Concern,
My resume provides details of my work and education experience but does not convey other positive attributes of my personal and professional values. I want to state that I'm very energetic, efficient, hard working and organized. Professional and who can perform and multiple tasks, I am creative, proactive and I have a passion for the work I do. I enjoy taking new challenges and i don't shy away from projects.
Overview
7
7
years of professional experience
Work History
Customer Support Specialist
Cutco Cutlery
Remote
05.2020 - 08.2024
- Recorded customer interactions by updating CRM systems with detailed notes and follow-up actions.
- Identified recurring issues by analyzing customer feedback and support tickets.
- Monitored customer satisfaction by conducting surveys and gathering feedback post-interaction.
- Handled customer inquiries by providing clear and accurate information about products and services.
- Coordinated with sales and marketing teams to ensure customer needs aligned with service offerings.
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
Warehouse Picker
Amazon
Irving, TX
08.2023 - 02.2024
- Inspected incoming shipments for damages and accuracy before storing.
- Packaged products securely for shipment to prevent damage during transit.
- Selected items from warehouse shelves according to order lists.
- Kept work area clean and free from hazards to promote safety.
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
- Improved order accuracy by diligently picking products according to pick lists and packing slips.
- Organized warehouse shelves and racks to maximize space utilization.
- Assisted in training new warehouse pickers, sharing best practices and fostering a positive work environment.
- Kept tidy and organized warehouse to comply with cleanliness standards.
Cashier
Walmart
Lewisville, Texas
12.2017 - 07.2023
- Implemented age-appropriate learning experiences, enhancing social skills and emotional growth.
- Created a nurturing environment with positive reinforcement that encouraged children to express themselves and building relationships.
- Monitored children's progress and provided constructive feedback to support developmental milestones.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
- Guided students through daily routines, instilling a sense of responsibility and independence within each child.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
Production Line Assembly Worker
Mary Kay
Lewisville, TX
05.2020 - 02.2023
- Facilitated smooth operations on the production floor by keeping workspaces clean, organized, and free from clutter.
- Kept work areas clean by removing trash and debris and organizing tools in preparation for next shift.
- Boxed, labeled, and transported items to support assembly operations.
- Ensured high-quality finished products by conducting thorough inspections at various stages of the assembly process.
- Improved product output rate with consistent attention to detail while assembling components according to specifications.
- Demonstrated strong technical skills when operating machinery or using tools required for specific assembly tasks.
- Contributed to team success by cross-training in multiple roles, providing flexibility and adaptability in the workplace.
- Adhered to company policies, procedures, and manufacturing guidelines consistently throughout all work activities.
- Completed durable assemblies and subassemblies with hand and power tools.
- Maintained a safe working environment by adhering to safety protocols and proactively addressing potential hazards.
- Performed visual and functional inspection of components to determine quality and identify defects.
Education
High School Diploma -
Lewisville High School
Lewisville, TX05.2020
Skills
- Customer assistance
- Stocking and Replenishing
- POS Systems
- Point of Sale Knowledge
- Identification Checks
- Cash Drawer Management
- Bagging and Packaging
- Merchandise Restocking
- Product and Service Sales
- Cash Register Operation
- Refund Handling
- Retail Merchandising
- Basic math skills
- Order taking
Timeline
Warehouse Picker
Amazon
08.2023 - 02.2024
Customer Support Specialist
Cutco Cutlery
05.2020 - 08.2024
Production Line Assembly Worker
Mary Kay
05.2020 - 02.2023
Cashier
Walmart
12.2017 - 07.2023
High School Diploma -
Lewisville High School