Summary
Overview
Work History
Education
Skills
Accomplishments
Community Service
Timeline
Generic

Kennedy Puryear

Liberty Township,OH

Summary

Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

6
6
years of professional experience

Work History

Barista

Starbucks Corporation
05.2021 - 01.2024
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Host/ TO-GO Server

O’Charley’s
07.2020 - 05.2021
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Barista

Cincinnati Hills Christian Academy
08.2017 - 05.2021

Games Associate

Kings Island
05.2019 - 08.2019

Education

Bachelor of Science - Neuroscience

University of North Carolina: Chapel Hill
05.2025

High School Diploma -

Cincinnati Hills Christian Academy
Cincinnati, OH
05.2021

Skills

  • Cash Handling
  • Problem-solving abilities
  • Multitasking
  • POS Systems
  • Safe Food Handling Practices
  • Conflict Mediation
  • Hospitality service expertise
  • Customer Service

Accomplishments

  • Fund for Independent Schools of Cincinnati Scholarship (FISC), 08/01/16, 05/01/21
  • National Honor Society (NHS), 11/01/19, 05/01/21
  • National Junior Honor Society (NJHS), 2015, 2016
  • Honors Chinese Academic Honor, 2017, 2018
  • Honors English Academic Honor, 2017, 2018
  • Dean’s List, 2021, 2022

Community Service

  • Private Tutor, 2018, 2019
  • Presidential Service Award, 2017- 2018, Bronze
  • Presidential Service Award, 2018-2019, Bronze
  • Presidential Service Award, 2019-2020, Silver
  • Quinn Chapel Church Nursery, 08/01/18, 05/01/19
  • Western and Southern Tennis Tournament, 08/01/17, 08/01/19
  • UNC CPALS, 09/01/22, Present
  • Carolina Pediatric Attention, Love, and Support

Timeline

Barista

Starbucks Corporation
05.2021 - 01.2024

Host/ TO-GO Server

O’Charley’s
07.2020 - 05.2021

Games Associate

Kings Island
05.2019 - 08.2019

Barista

Cincinnati Hills Christian Academy
08.2017 - 05.2021

Bachelor of Science - Neuroscience

University of North Carolina: Chapel Hill

High School Diploma -

Cincinnati Hills Christian Academy

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Kennedy Puryear