Kennedy Smith
Crowley
Summary
Dynamic professional with proven expertise in team leadership and customer service at Cava. Skilled in problem-solving and money handling, I enhanced operational efficiency and accuracy, fostering a positive work environment. Committed to achieving high satisfaction ratings and consistently meeting quality goals in fast-paced settings.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Cava
07.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Online Personal Shopper
Kroger
05.2023 - 09.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Cashier
Braums
12.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Marketing - Marketing
The University of Texas At Arlington
Arlington, TXSkills
- Communication skills
- Team collaboration
- Time management
- Customer service
- Money handling
- Team leadership
- Problem-solving
- Task delegation
- Staff management
Timeline
Assistant Manager
Cava
07.2024 - Current
Online Personal Shopper
Kroger
05.2023 - 09.2023
Cashier
Braums
12.2022 - 05.2023
Marketing - Marketing
The University of Texas At Arlington
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