Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kennedy Stinson

Atlanta,GA

Summary

Recent computer science graduate with skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

6
6
years of professional experience

Work History

Front Desk

Planet Fitness
03.2024 - Current
  • Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Resolve member concerns and escalate to a Manager as needed.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.

Package Handler

Fed Ex
05.2023 - 08.2023
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Followed verbal and written instructions to properly move and ship products.

Package Putaway

Project Verte
06.2021 - 08.2021
  • Followed packing processes to increase speed and accuracy.
  • Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
  • Reviewed orders by inspecting labeling, packaging, and contents.
  • Operated and maintained packaging equipment with focus on safety and productivity.
  • Maintained high-quality standards for packaged products, conducting regular quality checks and addressing issues promptly.
  • Consistently met or exceeded daily productivity targets through effective time management and prioritization of tasks.

Cook/Drive Thru

Wendy’s
06.2021 - 08.2021
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Cook

Sonic Drive In
06.2018 - 11.2019
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.

Education

Bachelor of Science - Computer Science, Psychology

Limestone University
Gaffney, SC
05.2024

Skills

  • Communication
  • Problem Solving
  • Adaptability
  • Microsoft Office
  • Customer Service
  • Problem-solving abilities
  • Data Entry
  • Microsoft Excel
  • Administrative Support
  • Data Analysis

Timeline

Front Desk

Planet Fitness
03.2024 - Current

Package Handler

Fed Ex
05.2023 - 08.2023

Package Putaway

Project Verte
06.2021 - 08.2021

Cook/Drive Thru

Wendy’s
06.2021 - 08.2021

Cook

Sonic Drive In
06.2018 - 11.2019

Bachelor of Science - Computer Science, Psychology

Limestone University

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Kennedy Stinson