Summary
Overview
Work History
Education
Skills
Timeline
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Kennedy Williams

Round Rock

Summary

Dynamic and adaptable professional with a strong background in customer service at Jack Allen’s Kitchen and Mandolas Italian Kitchen. Proven ability to enhance guest satisfaction through effective communication and multitasking. Skilled in up-selling techniques and fostering team collaboration, consistently contributing to a positive dining experience and operational success. First aid trained, ensuring a safe environment for all.

Overview

3
3
years of professional experience

Work History

Host

Jack Allen’s Kitchen
08.2023 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Camp Counselor

CG Victory
05.2025 - 08.2025
  • Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.

Bakery Worker

Mandolas Italian Restaurant
08.2022 - 07.2023
  • Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.

Education

High School Diploma - Hospitality Administration And Management

Texas A&M Corpus Christi
Corpus Christi, TX

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Adaptable to change
  • Up-selling techniques
  • First aid training
  • Verbal and written communication
  • Customer engagement

Timeline

Camp Counselor

CG Victory
05.2025 - 08.2025

Host

Jack Allen’s Kitchen
08.2023 - Current

Bakery Worker

Mandolas Italian Restaurant
08.2022 - 07.2023

High School Diploma - Hospitality Administration And Management

Texas A&M Corpus Christi