Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waitress
Airport Drive-In
08.2023 - 08.2023
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Kept server areas clean and stocked to increase efficiency while working tables.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Used cash registers to cash out customers.
Bussed and reset tables to keep dining room and work areas clean.
Volunteer
Melanie Paschal's Dance Creations
08.2017 - 08.2023
Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
Taught and explained choreography by breaking down steps and demonstrating moves.
Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
Taught courses under guidance of senior instructors.
Intern
CrossFit 927 Echo
08.2022 - 01.2023
Collected, arranged, and input information into database system.
Cleaned and maintained lobbies, offices and other common areas in building.
Posted information on gym hours and upcoming events, maintaining consistent communication with patrons through social media.
Front Desk Gym Manager
PLS: The Rock
07.2021 - 06.2022
Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
Monitored check-ins to identify delinquent accounts and collect payments.
Delivered gracious telephone service by answering calls knowledgeably and providing accurate information.
Hostess
Santana's Mexican Restaurant
07.2020 - 06.2021
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Dalton L. McMichael High School
Mayodan, NC
06.2023
Skills
Cool Under Pressure
Class Leadership
Teaching Strategies
Customer Experience
Cleaning and Sanitation
Active Listening and Communication
Certification
Private Pilot License - August 2022
Timeline
Waitress
Airport Drive-In
08.2023 - 08.2023
Intern
CrossFit 927 Echo
08.2022 - 01.2023
Front Desk Gym Manager
PLS: The Rock
07.2021 - 06.2022
Hostess
Santana's Mexican Restaurant
07.2020 - 06.2021
Volunteer
Melanie Paschal's Dance Creations
08.2017 - 08.2023
High School Diploma -
Dalton L. McMichael High School
Private Pilot License - August 2022
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